Territory Manager

undefined ago • 5 Years +

Job Summary

Job Description

As a Territory Manager, you will be responsible for increasing sales and customer satisfaction for Penumbra's Neuro & Peripheral Vascular Solutions in Victoria and Tasmania. This role involves developing relationships with existing and prospective customers, securing orders, maintaining communication, and increasing account penetration. You will work closely with the Country and Regional Sales Managers to ensure superior service and product use, aiming to meet and exceed sales targets.
Must have:
  • Develop relationships with existing hospitals, labs and customers
  • Prospect and develop relationships with prospective customers
  • Secure and/or renew existing orders
  • Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
  • Increase account penetration with orders for new and existing line of products and services
  • Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
  • Commit to travel as necessary for position and product line support
  • Keep current on Penumbra new products or services being offered and give feedback to the corporate office
  • Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising
  • Attend industry trade shows as assigned, responsible for show follow up
  • Maintain accurate record of sales expenses, customer files and field sales reports
  • A Bachelor's degree Business, Biology, or related field
  • 5+ years of related experience
  • 3+ years of medical device sales experience
  • Experience managing distributors
  • Proficiency with MS Word, Excel, and PowerPoint
  • Ability to travel up to 30% of the time
Good to have:
  • Creativity and a passion for innovation
  • Strong oral, written and interpersonal communication skills
  • High degree of accuracy and attention to detail
  • Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
  • Ability to interact with not only senior leadership, but at all levels within the organization

Job Details

What You’ll Work On

  • Develop relationships with existing hospitals, labs and customers
  • Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers
  • Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
  • Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
  • Increase account penetration with orders for new and existing line of products and services
  • Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
  • Commit to travel as necessary for position and product line support, including outside of region as and when needed by the team to support
  • Complete other special projects or assignments as requested
  • Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
  • Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
  • Attend industry trade shows as assigned, responsible for show follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence
  • Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed

What You Contribute

  • A Bachelor's degree Business, Biology, or related field with 5+ years of related experience, including 3+ years of medical device sales experience, or equivalent combination of education and experience
  • Experience managing distributors
  • Creativity and a passion for innovation
  • Strong oral, written and interpersonal communication skills
  • High degree of accuracy and attention to detail
  • Proficiency with MS Word, Excel, and PowerPoint
  • Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
  • Ability to interact with not only senior leadership, but at all levels within the organization
  • Ability to travel up to 30% of the time

Working Conditions

General office environment. May have business travel 30% of the time. Potential exposure to blood borne pathogens and other potentially infectious materials. Ability to wear 7-9 pounds of lead for extended periods of time. Occasional on-call availability required 24 hours per day, 7 days per week. The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.

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