Territory Sales Manager

2 Months ago • 5 Years + • Sales

Job Summary

Job Description

The Territory Sales Manager will drive growth in volume, revenue, and market share, particularly in Queensland and Northern Territory. Responsibilities include identifying and qualifying new customers, developing and delivering sales presentations, negotiating contracts, and building relationships with customers. The role requires achieving sales targets, maintaining leads, and reporting activities within a CRM. They will also need to contribute to direct marketing capabilities and support the transition of accounts to account managers. The position requires a focus on sales, customer engagement, and strategic planning, involving the co-creation of individual plans and the execution of established account marketing strategies. The overall goal is to expand access to genomic technology and transform human health through early disease detection and new treatment options.
Must have:
  • Proven sales track record in Life Science/Medical devices
  • Proficient understanding of sequencing across clinical and research
  • Understanding of regional specifics and regulatory landscape
  • Excellent written and oral communication and presentation skills
  • Creative thinking, detail oriented, excellent time management skills
Good to have:
  • Knowledge of CRM platform

Job Details

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: Attract net new customers and expands currently low sales, high potential customers particularly in Queensland and Northern Territory by qualifying leads and outreach to prospective accounts and pulling specialists to customer conversations Position Responsibilities:
  • Drive growth in volume, revenue, and share across new customers
  • Co-create individual plans with regional and marketing leadership, monitor performance and compliance of strategic plans
  • Execute established account marketing plan and develop relationships with proper ecosystem to spread awareness and create opportunities for organic growth
  • Actively seek, identify and qualify new customers and new sales opportunities by engaging prospects in a dialogue to understand their needs/expectations, develop full set of solutions tailored to customer needs
  • Articulate Illumina value proposition to prospects and define solutions that demonstrate how Illumina is best positioned to address customer needs
  • Develop and deliver effective sales presentation and involve relevant internal stakeholders for on-site visits and demos
  • Ensure that all necessary documentation and paperwork are completed accurately and efficiently
  • Negotiate terms, pricing, and contracts with customers during purchasing
  • Build relationship and trust for repeat business and orders and provide reorder support and help drive instrument utilization with new accounts
  • Support relevant accounts transitions to account managers
  • Achieve KPIs and goals
  • Achieve daily/weekly/monthly outreach KPIs for new accounts (e.g. outbound outreach, Min # of touchpoints, # of new accounts, sales orders) to generate pipeline
  • Meet sales targets, maintains leads and report activities, customer feedback, opportunities, challenges, competition activities to CRM
  • Contribute to company’s direct marketing capabilities by continuously submitting customer/contract information into database
Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs. Position Requirements:
  • Proven track record in Life Science/ Medical devices with impressive sales numbers
  • Proficient understanding of sequencing across clinical and research
  • Understanding of regional specifics and regulatory landscape
  • Excellent written and oral communication and presentation skills, telephone sales skills
  • Creative thinking, detail oriented, excellent time management, team player with high self-drive to succeed
  • Strong analytical skills and commercial sense to develop strategic and tactical action plans
All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities. Preferred Experience/Education/Skills:
  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without
  • experience; or equivalent work experience.
  • Knowledge of CRM platform is a plus
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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About The Company

At Illumina, our goal is to apply innovative technologies and revolutionary assays to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. These studies will help make the realization of personalized medicine possible. With such rapid advances in technology taking place, it is mission critical to have solutions that are not only innovative, but flexible, scalable, and complete with industry-leading support and service. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and prioritizing the needs of its customers, we strive to meet this challenge. Illumina’s innovative, array-based solutions for DNA, RNA, and protein analysis serve as tools for disease research, drug development, and the development of molecular tests in the clinic.



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