(USA) Coach/Ops Mgr Trainee, ON Stocking, Store 3107, San Antonio, TX

6 Minutes ago • 1 Years + • Education • $65,000 PA - $79,996.8 PA

Job Summary

Job Description

This role involves leading and developing teams effectively by teaching, training, and actively listening to associates, while also communicating and collaborating on store operations. The position drives financial performance and sales by managing budgets, inventory, and merchandising, and ensuring customer service standards are met. It includes providing supervision and development opportunities for hourly associates, fostering a belonging mindset, and ensuring compliance with company policies. The role emphasizes integrity, customer focus, and continuous improvement.
Must have:
  • Lead and develop teams effectively by teaching, training, and actively listening to associates.
  • Communicate and collaborate with all levels of associates regarding store operations.
  • Utilize technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts.
  • Provide clear expectations and guidance to implement business solutions.
  • Communicate business objectives to teams effectively.
  • Model and demonstrate exceptional customer service standards.
  • Manage and support customer service initiatives.
  • Ensure customer needs, complaints, and issues are successfully resolved.
  • Develop and implement action plans to correct deficiencies.
  • Provide process improvement leadership for a high-quality customer experience.
  • Drive the financial performance and sales of the designated store area.
  • Review and evaluate Profit Loss statements.
  • Manage and assist in budgeting, forecasting, and controlling expenses.
  • Monitor and ensure effective merchandise presentation, seasonal transitions, and inventory flow.
  • Develop and implement action plans to mitigate shrink.
  • Ensure sales and profit goals are achieved for the business area.
  • Provide supervision and development opportunities for hourly associates.
  • Hire, train, and mentor associates.
  • Assign duties and set clear expectations.
  • Provide associate recognition.
  • Promote a belonging mindset in the workplace.
  • Recruit and develop qualified associates to meet staffing needs.
  • Coordinate, complete, and oversee job-related activities and assignments.
  • Develop and maintain relationships with key stakeholders.
  • Support plans and initiatives to meet customer and business needs.
  • Identify and communicate goals and objectives.
  • Build accountability for and measure progress in achieving results.
  • Identify and address improvement opportunities.
  • Demonstrate adaptability and promote continuous learning.
  • Ensure compliance with company policies and procedures.
  • Support company mission, values, and standards of ethics and integrity.
  • Implement related action plans and utilize the Open Door Policy.
  • Provide direction and guidance on applying policies in executing business processes and practices.
Good to have:
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Perks:
  • Competitive pay
  • Performance-based bonus awards
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption expense reimbursement
  • Surrogacy expense reimbursement
  • Walmart-paid education benefit program (Live Better U)
  • Tuition, books, and fees completely paid for by Walmart (for Live Better U)
  • Annual or quarterly performance bonuses
  • Regional Pay Zone (RPZ) (based on location)

Job Details

Position Summary...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback Tour to Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area

Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively promoting a belonging mindset in the workplace

and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential

Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning

Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andpromoting a belonging mindset in the workplace

Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices

Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B

Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B

Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments

Act with Integrity:Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity:Acts in a selfless manner and is consistently humble selfaware honest fair and transparent

Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans

Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans

Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes

Strive for Excellence:Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

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About The Company

Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands (Sam's Club, Bonobos, Moosejaw and many more!), you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.


We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.


This is that place where your passions meet purpose. Join our family and build a career you’re proud of.

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