User Research Intern
Job Summary
Job Description
Kabam is seeking a User Research Intern to assist in conducting research studies and analyzing data to enhance player experiences. Responsibilities include data collection via interviews, usability studies, and surveys, observing participants, coding video and interviews, identifying player motivations, setting up research studies, and recruiting participants. The intern will learn new research methodologies (quantitative and qualitative), gain an understanding of game user research, and the game development process. The role involves developing strong relationships with the research team and collaborating on research efforts. Kabam aims to create immersive and social multiplayer games and is committed to a diverse and inclusive workforce.
Must have:
- Pursuing Masters or PhD in Psychology, HCI, Cognitive Science, Human Factors, or similar.
- Knowledge of qualitative user research and analysis methods.
- Competency in quantitative user research and data analysis (descriptive statistics).
- Familiarity with Excel for quantitative findings.
- Ability to switch between multiple projects.
- Strong communication skills.
Good to have:
- Understanding of grounded theory.
- Passion for games.
- Comfort with public speaking/presenting.
- Presentation design skills.
Perks:
- Flexible benefits and reward programs.
- Sweet swag.
- Snacks.
6 skills required
Job Details
At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…
We're looking for a User Research Intern to join our team! In this role, you'll contribute by assisting the team in running research studies and analyzing data to shape meaningful experiences for our players. You'll also have the exciting opportunity to receive mentorship from our experienced user research team.
If you're passionate about understanding players and contributing to impactful game experiences, we want to hear from you!
In this role, you can expect to be involved in:
- Assisting in data collection through interviews, usability studies, or survey analysis
- Observing participants and note-taking during sessions
- Coding video and interviews for analysis
- Gaining insights into what motivates players to play games
- Assisting in setting up and preparing research studies
- Support with recruiting participants for research studies
- Learning about new research methodologies, both quantitative and qualitative
- Developing a basic understanding of game user research
- Learning about the game development process and how user research supports it
- Developing strong relationships with the research team
- Collaborating with the research team to contribute to research efforts
What you'd bring to the team:
- Pursuing a Masters or PhD in a relevant field such as Psychology, Human-Computer Interaction, Cognitive Science, Human Factors, or similar programs.
- Knowledge of qualitative user research and analysis methods
- Competency in quantitative user research and data analysis methods such as descriptive statistics
- Familiarity with using Excel or similar tools to generate quantitative findings
- Ability to switch between multiple projects
- Strong communication skills
- Nice to Have
- Understanding of grounded theory
- A passion for games
- Comfort with public speaking/presenting to small audiences
- Presentation design skills
Perks of being a Kabam intern:
- Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more.
$33 - $35 an hour
The typical hiring range listed above is specific to candidates located in Vancouver. The salary will be determined based on your knowledge, skills and competencies, and you’ll have room to grow after you join!
If you’re interested in the position but your expectations don’t fully align with the provided range, we still encourage you to apply! Considerations may be made based on your experience level.
Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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