User Researcher - Mobile

Activision is seeking a passionate and experienced User Researcher for a temporary six-month assignment, primarily focusing on Call of Duty and other mobile projects. The role involves conducting user research from planning to execution, utilizing various methods like usability testing, playtesting, and surveys. The ideal candidate will be familiar with testing Multiplayer, Battle Royale, and live ops games for player sentiment and usability, crafting actionable reports, and presenting findings to development teams.

Must Have

• Conduct and oversee user research for at least one mobile focused project
• Carry out research using a variety of methods, including usability testing, appreciation playtesting, balance testing, focus group moderation, interviewing, survey creation, heuristic evaluation, card sorting, exploratory research, and field studies
• Craft and edit actionable reports and surveys
• Present/communicate summarized research results directly to development teams for discussion and future implementation
• Offer occasional design suggestions based on observation, research, and expertise
• Occasionally travel to run on-site tests or to act as research expert
• Professional experience with applied user research and product evaluation on mobile games
• Experience managing stakeholder needs and expectations within a development context
• Experience with, and passion for video games
• Bachelor’s degree required (computer science, statistics, branches of psychology, human computer interaction, human factors, information technology, or related field)
• Professional time and project management skills
• 3+ years of experience conducting user research for video games
• Professional expertise in qualitative research methods
• Excellent interpersonal communication (both written and verbal)

Good to Have

• Experience with research with prototype or early development game projects
• Experience with user testing of console and PC first-person games and mobile games
• Experience in inferential statistical analysis methods
• Knowledge of data visualization software
• Familiarity with quantitative research methods
• Familiarity with use of telemetric methods and tools

Perks & Benefits

• A suite of benefits that promote physical, emotional and financial well-being

Your Mission

Activision is looking for a passionate and experienced User Researcher to carry out user research on some of the world’s best-known franchises. Your role will primarily focus on conducting research on various Call of Duty and other Activision projects. The ideal candidate is a motivated and experienced researcher familiar with testing Multiplayer, Battle Royale, and/or live ops games for player sentiment and usability.

This role is a temporary assignment with an anticipated duration of approximately six (6) months.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• Conducts and oversees user research for at least one mobile focused project under the direction of a manager, including all stages from planning to execution.
• Carries out research using a variety of methods, including, but not limited to: usability testing, appreciation playtesting, balance testing, focus group moderation, interviewing, survey creation, heuristic evaluation, card sorting, exploratory research, and field studies.
• Crafts and edits actionable reports and surveys.
• Presents/communicates summarized research results directly to development teams for discussion and future implementation.
• Offers occasional design suggestions based on observation, research, and expertise.
• Occasionally travels to run on-site tests or to act as research expert.

Player Profile

Experience

• Professional experience with applied user research and product evaluation on mobile games
• Experience managing stakeholder needs and expectations within a development context.
• Experience with, and passion for video games is a must, and an ideal candidate will be well versed in at least one of Activision’s titles.

Knowledge & Skills

• Bachelor’s degree required (computer science, statistics, branches of psychology, human computer interaction, human factors, information technology, or related field). Advanced degree is preferred.
• Professional time and project management skills.
• 3+ years of experience conducting user research for video games.

Key Attributes

• A passion for video games, especially FPS, PvEvP, Action/Adventure, Strategy, Simulation/Management games, especially any on mobile platforms
• Strong organizational and analytical skills.
• Professional expertise in qualitative research methods.
• Excellent interpersonal communication (both written and verbal).

Extra Points:

Experience

• Experience with research with prototype or early development game projects
• Experience with user testing of console and pc first-person games and mobile games
• Experience in inferential statistical analysis methods is a plus.

Knowledge & Skills

• Knowledge of data visualization software is a plus.
• Familiarity with quantitative research methods is a plus.
• Familiarity with use of telemetric methods and tools is a plus.

Our World

At Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.

We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got you covered.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Click to find out more.

Accommodation Request

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here.

Thank you for your interest.

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