UX Research Intern

• We are looking for a curious and motivated UX Research Intern to support the ShareFile  
• UX team in shaping the future of our product experiences. You will collaborate with UX  
• Researchers, Designers, and Product Managers to uncover insights that drive user-centric  
• decisions across key initiatives like user retention, data security, and collaboration  
• workflows.  
• This role is perfect for students or recent graduates passionate about user experience,  behavioral insights, and real-world impact through research.  

• Assist in planning and conducting user research studies (interviews, usability  
• tests, surveys) across global user bases.  
• Help manage research logistics such as participant recruitment, session  
• scheduling, and documentation.  
• Collaborate with researchers and designers to analyze both qualitative and  
• quantitative data and turn findings into actionable insights.  
• Create user personas, journey maps, and visual research summaries to share  
• across the team.  
• Support in designing survey instruments (e.g., using Pendo or other tools) and  
• interpreting results.  
• Contribute to cross-functional workshops that support shaping product direction.  

• A student or recent graduate in Design, HCI, Psychology, Sociology,  
• Anthropology, or a related field.  
• Demonstrated interest or experience in user research, UX design, or product  
• thinking.  
• Comfortable working with remote tools and teams across time zones.  
• Strong communication skills and a willingness to learn, iterate, and collaborate.  
• Bonus: Familiarity with research tools like Figma, Maze, Dovetail, Pendo, or Google  
• Forms.  

• Are curious and empathetic, always asking “why” behind user behavior.  
• Enjoy collaborating across disciplines and learning from others.  
• Have a passion for turning messy data into clarity and insights.  
• Want to contribute to a real product used by thousands of professionals worldwide.  

• Hands-on experience working on real-`world B2B product challenges.  
• Exposure to end-to-end UX research processes in a cross-functional  
• environment.  
• Mentorship from experienced researchers and designers.  
• A chance to shape the future of a trusted enterprise product.  

• This is a paid internship, with a competitive monthly stipend.  
• You’ll have access to internal training sessions, UX mentorship, and networking  opportunities across ShareFile teams.  

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!