VIP Host, National East

As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.

What you’ll do as a VIP Host

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.  

• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.

• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players. 

• Lead player reactivation efforts to increase engagement.

• Compile player feedback to support improvements to the platform and identify opportunities.

• Execute against all VIP policies and guidelines, including responsible gaming policies.

What you’ll bring   

• Bachelor’s degree in a related field or relevant experience. 

• At least 3 years of experience in a Sales, Account Management, or customer-facing role. 

• Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.

• Analytical mindset to make quick and confident decisions on data and trends.

• Willingness to travel and work nights and weekends.

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