Workday HCM Consultant

Job Highlight:

Reporting to the Workday HCM Functional Lead, you will provide day-to-day functional support for Workday, with a focus on user assistance. This is a consulting role designed to provide light-touch support in the month before go-live and then drive post-go-live stabilization, adoption, and optimization. You will work with teams across different geographies and time zones, supporting local HR teams.

Pre-Go-Live (20%):

• Assist with training preparation and documentation for HR users and hiring managers.
• Provide readiness input to ensure smooth transition into go-live.
• Review and validate existing user manuals by testing them against workflows, ensuring accuracy.
• Provide readiness input to confirm HR preparedness.

Post-Go-Live Stabilization & Optimization (60%):

• Act as the functional expert for Workday Core HCM, Compensation, Absence and Benefits, supporting adoption and optimization post-launch.
• Troubleshoot issues and ensure minimal disruption to operations.
• Translate Workday system language into clear business terminology for stakeholders.
• Advise on quick wins and design improvements for better user experience.

Enablement & Collaboration (20%):

• Maintain support documentation, knowledge articles, training materials and training materials.
• Deliver training, guidance, and knowledge transfer to HR staff.
• Build team capability to independently manage processes in Workday.
• Collaborate across global time zones to support consistency in adoption and usage.

What will you need:

• Educational background in HR, Business Administration, Information Systems, or related field.
• Workday HCM certification or module training (e.g., Core HCM, Absence, Benefits, Compensation) is strongly preferred.

Experience

• Hands-on involvement in both implementation/training preparation and post-go-live support for at least two different large high matrixed organizations.
• Strong understanding of HCM business processes (hire-to-retire lifecycle, compensation, benefits, absence).
• Familiarity with data validation, security roles, and compliance processes.
• Strong analytical and problem-solving skills; ability to operate independently in moderately complex situations.
• Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.

Deliverables:

• Assist with training preparation and documentation for HR users and hiring managers.
• Review and validate existing user manuals by testing them against workflows, ensuring they are accurate, practical, and fully prepare users for go-live.
• Provide readiness input to confirm HR preparedness for go-live.
• Host dedicated office hours to provide hands-on support and address user inquiries.
• A short post-project summary report highlighting achievements, outstanding issues, and next steps.

Languages

• Fluent in English (both written and spoken)

Duration and level of effort:

• The consultancy will run from September until November 2025