Worldwide Service Supply Demand Product Planner
3 Months ago • All levels • $113,600 PA - $214,100 PA
Product Management
Job Description
The AppleCare Business Operations team seeks a dynamic and motivated Worldwide Service Supply Demand Product Planner. This role involves leading demand forecasting and planning for a segment of the AppleCare business. Responsibilities include applying business acumen, technical skills, project management, and analytical abilities to deliver timely and relevant demand forecasts. The candidate will analyze large datasets, identify trends, adapt to evolving demand, and communicate findings to internal customers. A key aspect is creative problem-solving and driving innovative processes for outstanding customer service. The role also includes collaborating with cross-functional teams (Engineering, Procurement, Channels, Capacity Planning, Supply Planning) to implement efficient supply chain solutions and standardizing deliverables.
Good To Have:
- Develop mitigation plans for demand changes
- Standardize deliverables and ensure adherence
Must Have:
- Lead demand forecasting and planning
- Analyze large datasets and identify trends
- Communicate data analysis and forecast impacts
- Creative problem-solving for customer service
- Work with cross-functional teams
The people here at Apple donʼt just craft products - they build the kind of wonder thatʼs revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The AppleCare Business Operations team is looking for a dynamic and motivated candidate for the position of Worldwide Service Supply Demand Product Planner. This role is an opportunity for a dedicated individual to apply their eye for business, technical skills, project management skills, and analytical skills to deliver timely and relevant demand forecasts. The worldwide demand planner will lead demand forecasting and planning for a part of the AppleCare business. The candidate needs to be confident in working with cross-functional teams and in using analytics to build and improve forecasting method. They will be required to analyze large amounts of data, identify significant trends, and adjust to meet an ever-evolving demand landscape. The candidate should also be able to effectively communicate data analysis and forecast impacts to a broad audience of AppleCare internal customers. The candidate should be a creative problem solver, who is passionate about building, maintaining, and driving innovative process and methods to deliver outstanding customer service.
We make sound planning decisions and support those decisions with analysis and insights backed up with data. As a team, we complete root cause analyses and develop mitigation plans for any unexpected demand changes. You work with cross-functional team members in Engineering, Procurement, Channels, Readiness, Capacity Planning, and Supply Planning to execute the most efficient supply chain solutions for AppleCare. You will play a leadership role in the standardization of deliverables; ensuring adherence to commitments.
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