Alpha Sense

Content Analyst

Product Manager, Transactions and Funding Rounds Data

Product Manager – Transactions and Funding Rounds Content

Director of Account Management, Financial Services

Senior Data Analyst

The Content Analyst will work with our Content team to expand our content offering and support client needs. This role involves identifying and onboarding new content, configuring automatic content ingestion, and monitoring content quality. Content sets include public company presentations, news, regulatory, trade journals, and other web content. The ideal candidate will have strong communication, analytical, web research, and troubleshooting skills, along with prior content onboarding and support experience.

Cloud Support Engineer

About:The world’s most sophisticated companies rely on us to remove uncertainty from decision-making. With market intelligence and search built on proven AI, we deliver insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.The acquisition of Tegus by us in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, we and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, we are headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Role:</h3>This role will work with our Content team to expand our content offering and support the needs of our clients. You will work together with a team of: product managers, content analysts, software engineers, and content vendors. Tasks will include: identifying and onboarding new content, configuring automatic content ingestion processes, and monitoring content quality. Content sets include public company presentations, news, regulatory, trade journals, publications, and other content available via the web.The ideal candidate will have: strong written and verbal communication skills; prior content onboarding and support experience; solid analytical skills; web research; and troubleshooting skills.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Roles and Responsibilities :</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals.</li><li class="leading-relaxed">Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports.</li><li class="leading-relaxed">Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues.</li><li class="leading-relaxed">Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly.</li><li class="leading-relaxed">Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues.</li><li class="leading-relaxed">Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools).</li><li class="leading-relaxed">Documentation : Create, update, and document content onboarding processes.</li><li class="leading-relaxed">Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Candidate Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Outstanding oral and written communication skills</li><li class="leading-relaxed">0-4 years of data entry and/or data maintenance experience.</li><li class="leading-relaxed">A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job</li><li class="leading-relaxed">Knowledge of MS Office, Google Suite and basic technical knowledge</li><li class="leading-relaxed">Superior Excel Skills</li><li class="leading-relaxed">Ability to distill and explain complex issues in simple terms</li><li class="leading-relaxed">Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt</li><li class="leading-relaxed">Effective time management and task prioritization when under pressure</li><li class="leading-relaxed">Ability and interest to work independently.</li><li class="leading-relaxed">Must be able to work a late shift to support the U.S. revenue team.</li><li class="leading-relaxed">Bachelor’s Degree.</li><li class="leading-relaxed">Experience with financial information / data and analyst workflows</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Optional/Strong Plus Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience managing content aggregation processes</li><li class="leading-relaxed">Experience processing documents published by companies (presentations, filings, press releases, transcripts)</li><li class="leading-relaxed">Experience configuring web crawl jobs (structured or unstructured data sets)</li></ul>We are an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling our commitment to equal employment opportunity. We do not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at our company, including recruitment, hiring, training, advancement, and termination.In addition, it is the policy of our company to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.Recruiting Scams and FraudWe have been made aware of fraudulent job postings and individuals impersonating our recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We never asks candidates to pay for job applications, equipment, or training.</li><li class="leading-relaxed">All official communications will come from an @alpha-sense.com email address.</li><li class="leading-relaxed">If you’re unsure about a job posting or recruiter, verify it on our Careers page.</li></ul>If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of us please contact us. Your security and trust matter to us.Create a Job AlertInterested in building your career with us? Get future opportunities sent straight to your email.<a href="https://my.greenhouse.io/users/signin?jobboard=alphasense&source=jobalert" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Create alert</a>Apply for this job------------------<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">indicates a required field</li></ul>Autofill with GreenhouseFirst Name*Last Name*Preferred First Name*Email*Phone*Location (City)*Locate meResume/CV*AttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfCover LetterAttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtf<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">* *</li></ul>What is your current location?*What is your preferred location?*What is your target compensation range?LinkedIn Profile*Submit application

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Betsson Group is seeking a Payments and Fraud Analyst to join their team in Malta. This role involves analyzing customer accounts to prevent fraudulent behavior and minimize fraud trends across 17 brands. The analyst will process payments, handle transaction issues, verify player documentation for licensing compliance, and swiftly address fraudulent activities. The position requires an investigative skill set, attention to detail, and a willingness to learn, offering a chance to develop within the online gaming industry.

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Do you have an eye for detail, an investigative skill, desire to learn, develop? If yes then this could be for you, we are looking for someone to join one of our Payment and Fraud teams working with a different variety of brands and legislation. This is the opportunity for you to learn, progress and soak up all Betsson and this position have to offer!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Challenge</h2>As a Payments and Fraud Analyst (KYC) you are responsible for the analysis of customer accounts to counteract fraudulent behaviour and to proactively minimise fraud trends through regular analysis of customer accounts. Betsson Group operate 17 brands and you will process payments for all our clients from the different brands and make sure any issues that arise from these transactions will be addressed in a timely and professional manner. This Payments and Fraud team is a slightly smaller team enabling you to handle a wider variety of tasks and responsibilities.You will:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Process payments for BML Group clients, along with any issues that arise from these transactions in a timely and professional manner.</li><li class="leading-relaxed">Provide an enhanced customer experience service by swiftly and safely processing customer's withdrawals</li><li class="leading-relaxed">Validate and verify various player related documentation to comply with the Group’s licensing requirements in various markets.</li><li class="leading-relaxed">Ensure fraudulent transactions or activity are spotted and handled swiftly in order to minimize losses and mitigate repercussions.</li><li class="leading-relaxed">Assess and escalate cases accordingly to the responsible departments.</li><li class="leading-relaxed">Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft and Phishing.</li><li class="leading-relaxed">Work together with Betsson Technologies and other departments in order to continuously improve internal systems and enhanced capabilities, throughout.</li><li class="leading-relaxed">Work with other areas of the department professionally and efficiently.</li></ul>The role is shift based (Monday to Sunday). It is important that you are able to work flexible hours that include both day and night shifts as well as working on weekends and public holidays.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What's in it for me?</h2>You'll get the opportunity to work in an international environment, at a 100% digital company that is the market leader within the online gaming industry. By spinning multiple plates, you will always have your hands full. We promise you that you will learn a lot and that you will grow with us, both in your career and as a person. Working in one of the biggest online gaming companies in Malta, you will get first-hand experience on what it is that drives a successful company forward.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">You're good at:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Soaking up information and already have a grounding in the iGaming industry</li><li class="leading-relaxed">An analytical mind and interest in fraud</li><li class="leading-relaxed">Able to work on own initiative</li><li class="leading-relaxed">Willingness to learn</li><li class="leading-relaxed">Excellent eye for detail</li><li class="leading-relaxed">Strong knowledge of Excel and other relevant software</li><li class="leading-relaxed">Great at working within a team</li><li class="leading-relaxed">Excellent written and verbal English.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Extra awesome:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Additional Language skills</li><li class="leading-relaxed">Passion for iGaming.</li><li class="leading-relaxed">Written and Verbal French</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Challenge accepted?</h2>Create a Job AlertInterested in building your career at Betsson Group? Get future opportunities sent straight to your email.Apply for this job

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