Clearwater Analytics is a global industry-leading SaaS solution which automates the entire investment lifecycle. With a single instance, multi-tenant architecture, Clearwater offers award-winning investment portfolio performance reporting, data aggregation, reconciliation, compliance, risk, and order management. Each day, leading insurers, asset managers, corporations, and governments use Clearwater’s trusted data to drive efficient, scalable investing.

Clear Watery Analytics

Service Delivery Manager

Marketing Operations Analyst

Field Marketing Lead

Sr. Service Delivery Manager

Senior Product Manager

Lead Client Servicing Associate

Implementation Analyst

Senior Product Manager - Asset Owners EMEA

Lead Client Service Associate

As a Service Delivery Manager, you will establish and maintain relationships with major insurers, asset managers, and government entities. You will manage daily client engagement, reporting, and operational performance. Responsibilities include overseeing accurate reporting, managing client engagement, ensuring quality service, managing delivery metrics, and providing guidance to analysts. Additional duties involve providing training to clients, resolving client inquiries, developing client relationships, strategic planning of service delivery, collaborating with sales and support, and maintaining knowledge of product enhancements and industry changes.

SME Data (Derivatives / Reference Data)

Job Summary:&nbsp;A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while utilizing your financial services and strong relationship management background. If you enjoy engaging with both internal and external stakeholders, are energized by working within a high performing team and find value in solving problems for others, you will thrive in this role.&nbsp;&nbsp;Responsibilities:&nbsp;<ul><li>Plan and oversees the fulfillment of accurate daily/monthly/quarterly/annual reporting support and service for clients.&nbsp;</li><li>Manages Client Engagement Model &amp; client health reporting.&nbsp;&nbsp;</li><li>Ensures quality servicing and operational performance within the parameters of delivery standards (standard operating procedures).&nbsp;&nbsp;</li><li>Ensures client engagement from the daily user to the decision-maker level of the client.&nbsp;&nbsp;</li><li>Manages delivery metrics.&nbsp;</li><li>Provides guidance and mentorship to analysts.&nbsp;&nbsp;</li><li>Providing training to clients.&nbsp;</li><li>Coordinates and is involved in resolution of daily client inquiries and projects.&nbsp;</li><li>Develop client relationships and expands network at those organizations, understanding client business and product needs.&nbsp;&nbsp;</li><li>Strategic planning of service delivery to drive usage and proactive in service and support to reduce client downtime and support costs.&nbsp;&nbsp;</li><li>Collaborate with sales and support groups to demonstrate the value of support offered to clients and identify business opportunities for expanded support.&nbsp;</li><li>Maintain knowledge of product enhancements and the changing investments accounting industry.&nbsp;&nbsp;</li><li>Helps aggregate client feedback and provides guidance to improve operationally and expand the product offering.&nbsp;</li></ul>Required Skills:&nbsp;<ul><li>Working knowledge of financial services and investment accounting.&nbsp;&nbsp;</li><li>Working knowledge of structured products, derivatives, fixed-income securities, etc. preferred.&nbsp;</li><li>Self-starter proactively seeks out solutions and expertise.&nbsp;</li><li>Able to execute in a fast paced and sometimes ambiguous environment.&nbsp;</li><li>Strong computer skills, including proficiency in Microsoft Office.&nbsp;&nbsp;</li><li>Excellent attention to detail and strong documentation skills.&nbsp;&nbsp;</li><li>Outstanding verbal and written communication skills.&nbsp;&nbsp;</li><li>Strong organizational and interpersonal skills.&nbsp;</li><li>Exceptional problem-solving abilities.&nbsp;&nbsp;</li></ul>Education and Experience:&nbsp;&nbsp;&nbsp;<ul><li>Bachelor's degree in accounting or similar field or relevant experience in Investment. Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.&nbsp;</li><li>5+ Years of experience.&nbsp;</li></ul>

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AlphaSense is seeking to build its India Talent Community. The company is looking for team players who are humble, hungry, and smart, and who can put their egos aside to prioritize the needs of the team. The ideal candidates should be highly motivated, driven to succeed, and always looking for ways to improve, and should have excellent communication skills and a collaborative spirit. The company offers opportunities for personal and professional growth, and celebrates hard work and dedication. AlphaSense is committed to fostering a work culture that encourages these qualities and values the contributions of team players. They are looking for people who want to create the next thing. AlphaSense is an equal-opportunity employer.

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<h2>About AlphaSense:&nbsp;</h2> The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!</div><div><iframe src="https://www.youtube.com/embed/jGvdN_T6d60" width="560" height="314"></iframe> In India, we have our teams based in Pune, Mumbai, Delhi and, Bangalore. We pride ourselves on being client-focused and collaborative, on the pioneering edge of technology. We also have fun. Whether it’s office happy hours, team outings, or game nights, we believe in working with people we like to hang out with. Ideal candidate traits If you identify as a team player and you are humble, hungry, and smart — we would love to get to know you. We believe these qualities to be vital to building a strong, productive, and collaborative work environment, where everyone is committed to achieving common goals and working towards shared success. We are looking for people who are willing to learn from others, who can put their egos aside and prioritise the needs of the team. You should also be highly motivated, driven to succeed, and always looking for ways to improve. We value emotional intelligence, excellent communication skills, and a collaborative spirit that enables them to build strong relationships with teammates and work effectively towards shared goals. At AlphaSense we are committed to fostering a work culture that encourages these qualities and values the contributions of team players who exhibit them. We seek to match the ambition of ideal team players by offering opportunities for personal and professional growth, providing the resources and support necessary to achieve their goals, and creating an environment where hard work, dedication, and teamwork are celebrated and rewarded. At AlphaSense we are building teams of ideal players who embody the core values of Sisu, driving the company’s success and helping us to create a positive impact on the world. Technologies that we work with: Frontend ReactJS, TypeScript, Micro Frontends Applications NodeJS, TypeScript, GraphQL, Java 17, Spring Boot, Python, FastAPI Backend Java 17, Spring Boot, Python, FastAPI, Kafka Search and AI Apache Solr, Elasticsearch, Vector Search, ML, LLM, Pytorch, Tensorflow Cloud architecture AWS, GCP, Kubernetes, Crossplane, Argo CD Quality &amp; reliability Cypress, Selenium, Selenide, Playwright, Rest Assured, K6, Prometheus, Loki, Grafana &nbsp; Ready to Make an Impact? Join our talent community, hear about exciting career opportunities, and get tailored job recommendations based on your interests. If you’re looking for a challenge, if you love finding things that need interesting solutions, AlphaSense is a great place to come. It is a place for builders, for people who want to create the next thing. &nbsp; Want to hear more? Contact us and let’s figure out together if we can find a common path. Tell us about yourself and your background in your own words.</div><div>AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: <ul> <li style="font-size: 12pt;">AlphaSense never asks candidates to pay for job applications, equipment, or training.</li> <li style="font-size: 12pt;">All official communications will come from an @<a href="http://alpha-sense.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://alpha-sense.com/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw2sfhQUZloRzVpQ4Yj1Ftlo">alpha-sense.com</a>&nbsp;email address.</li> <li style="font-size: 12pt;">If you’re unsure about a job posting or recruiter, verify it on our&nbsp;<a href="https://www.alpha-sense.com/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.alpha-sense.com/careers/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw3I0CFwb1ser7ImCRD48YOl">Careers page</a>.</li> </ul> If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.</div>

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