gigamon

Sr. Order Management Specialist

Senior Sales Director - France

Senior Sales Director - Chicago

Sales Engineer - Australia

Regional Sales Director - St Louis

Regional Sales Director - Orange County

Regional Sales Director - Melbourne, Australia

Regional Sales Director - COCOM & SOF

Field Chief Technology Officer - Public Sector

Business Development Representative - Southwest (contract)

Senior Product Line Manager

<div class="jv-job-detail-description" ng-non-bindable="">
 <h3>Description</h3>
 
 <div><div>&nbsp;In this critical position, you will be responsible for reviewing, managing, and booking sales orders while acting as a key advocate for sales, partners, and customers at Gigamon. As part of the global order management team, you will collaborate across multiple teams, ensuring efficient transactions and resolving issues to promote sales enablement. You’ll also have the opportunity to contribute to process improvements that drive team scalability and productivity.What You’ll Do:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Review, book, and manage sales orders from partners and direct customers.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Act as a corporate liaison for order management, working closely with the Go-to-Market teams.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Gain a deep understanding of the order-to-cash process and the systems that support it.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Maintain high standards of professionalism, accountability, accuracy, and urgency.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Collaborate with Sales, Finance, Sales Operations, and Manufacturing to ensure smooth order flow.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Partner with Legal and Logistics teams to identify export and trade compliance issues.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Train partners on order submission requirements and advocate process improvements.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Take ownership of cross-functional projects including UAT, system enhancements, and business transformation.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Monitor high-stage opportunities, ensuring timely review and management of Salesforce data.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Respond to customer inquiries regarding delivery issues and maintain positive customer relations.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Process RMA/Rebill orders and perform status checks on orders to ensure uninterrupted workflow.</li></ul>What You’ve Done:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">BA/BS degree preferred.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">3-5+ years of experience in Sales Operations or Order Management, ideally in a high-tech environment.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Proven ability to manage multiple projects with high attention to detail.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Strong organizational skills and experience working with minimal supervision.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Advanced MS Excel skills, including pivot tables and formulas.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Experience with D365 preferred; Salesforce and ERP/CRM tools are a plus.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Excellent analytical skills paired with strong verbal and written communication capabilities.</li></ul>Who You Are:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">A team player with a “can-do” attitude, committed to improving corporate processes.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">A self-starter who takes ownership and is eager to drive process improvements.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Strong problem-solving skills and an analytical mindset.</li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Capable of working collaboratively with multiple business units and managing competing priorities.</li></ul>#LI-SR1</div></div>
 
 
We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.

Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our <a href="https://www.gigamon.com/content/dam/legal/gigamon-applicant-privacy-policy-global.pdf" target="_blank">Gigamon Applicant Privacy Policy</a>, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our <a href="https://www.gigamon.com/company/careers.html" target="_blank">careers website</a> and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).
 </div>