Gigamon

Customer Success Manager

Accountant - Expense Reimbursement

Integrated Demand Marketing Manager

Sr. Regional Sales Director

Sr. Staff HW Engineer

Sr. Marketing Specialist

Regional Sales Director

Sr. Director, Hardware Engineering

The Customer Success Manager at Gigamon is responsible for ensuring the highest quality customer experience. This role involves building strong relationships with customers, understanding their business goals, and guiding them to maximize their Gigamon technology investment. Key responsibilities include partnering with Sales and Channel Partners, onboarding customers, and helping them achieve their desired business outcomes. The role also involves influencing the customer lifecycle, monitoring customer health, leading escalations, and collaborating with various teams to provide exceptional customer service. The Customer Success Manager will be supporting customers in the Europe, Middle East, and Africa (EMEA) region.

<div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="color: rgb(18,27,31);font-family: sans-serif , arial , helvetica;font-size: 13.3333px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations.&nbsp;</span></span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span><br></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Gigamon’s <strong>Customer Success Manager</strong> is responsible for ensuring we provide the highest quality customer experience wherever and whenever our customers need us.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">You will walk the path with our customers on their journey to learn, adopt, and maximize their Gigamon technology investment. You are their voice and advocate. From partnering with our Sales and Channel Partners during the sales cycle to onboarding our customers and, ultimately, helping guide them to the successful attainment of their desired business outcomes, you will help customers achieve value recognition and identify expansion opportunities in-line with their objectives and needs.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><br></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><strong><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">What you’ll do:</span></strong></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Develop a trusted advisor relationship with our customers so that we are aligned with their business goals and strategy.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Influence the customer lifecycle by mapping the customer journey, standardizing touchpoints for each stage in their journey, identifying opportunities for continuous improvement, advocating internally for the customer, and incorporating industry best practices.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Maintain customer usage, adoption, and consumption information to create a customer health score.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Lead focus assisting the account and support teams with key escalations.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Partner closely with our Sales, Channel Partners, and Renewals teams to ensure alignment and provide information on new opportunities and customer outcomes.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Increase subscription revenue retention, renewal rates, &amp; reduce churn.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Influence future lifetime value through higher product adoption.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Improve overall customer satisfaction and drive new business growth through greater advocacy &amp; reference-ability.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Collaborate cross functionally with our Sales, Channel Partners, Product Management, Engineering, Professional Services, Education Services, and Technical Support teams to deliver an exceptional customer experience.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· You will be supporting our customer base in the Europe, Middle East and Africa (EMEA) region.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">This is an individual contributor position and does not have direct reports.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><br></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><strong><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">What you’ve done:</span></strong></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· You hold a relevant Bachelor's degree or equivalent experience, to bring a wealth of knowledge to the table.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Good overall experience in customer success</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Your deep understanding of value drivers in recurring revenue business models is reflected in your past accomplishments.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· An analytical and process-oriented mindset has characterized your approach in your previous roles.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· You have demonstrated a consistent desire for continuous learning and improvement throughout your career.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Your excellent communication and presentation skills have been evident in the successful execution of various tasks and projects.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">&nbsp;<br></span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><strong><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Who you are:</span></strong></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· You possess a working knowledge of the cybersecurity, cloud, and networking markets.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· With a deep and effective understanding of all aspects of the customer lifecycle, you navigate it seamlessly.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Your ability to manage and influence through persuasion, negotiation, and consensus building sets you apart.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· As a customer-centric and proactive team player, you bring an empathy that drives customer loyalty and adoption.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Exceptional follow-through characterizes your ability to handle simultaneous and competing customer requests in a high-paced environment.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· Your proven background showcases the ability to execute despite ambiguity and obstacles.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· You exhibit outstanding customer service skills, coupled with the ability to make trade-off decisions.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· You possess strong communications skills, both verbally and written, and are professionally proficient in English for both business and technical conversations.</span></div><div style="color: rgb(0,0,0);font-family: Times;font-size: medium;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">· You have the ability to travel to Mexico, the US and within the EMEA region.</span></div>             <p></p>

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nubank

Controllership Analyst

Blink Health

Senior Software Engineer

Senior VFX Artist

Haleon

Intern

Senior E-Commerce Key Account Manager

Intern, HR

Flexera Software

Senior Director, Cloud Engineering

GoDaddy

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The Controllership Analyst will be responsible for monitoring the connection to the Interbank Electronic Payments System (SPEI), SPEI certification and recertification, and performing SPEI reconciliations. The analyst will also report balances, update manuals and controls, supervise transaction execution, record transfers, create reports, conduct audits, define and map processes, and address compliance requirements. This role involves understanding SPEI regulations, on-call availability, and funding the SPEI account. This role is integral to maintaining the financial operations and ensuring the smooth running of payment systems within Nu Mexico.

Nubank was born in 2013 with the mission to fight against the complexity of the financial market to help our customers regain control of their financial lives. We have spent 11 years dedicated to bringing very simple ideas to places no one has ever taken them. For us, past success does not guarantee the future, which is why every day is “Day 1.” Being part of Nubank is embarking on a long-term journey where we know each challenge sparks creativity and innovation, where obstacles become opportunities to go a little further. Recently, we reached the milestone of 100 million customers globally, a significant achievement in our journey, but we know it wasn’t just the customers who chose us. We have over 8,000 Nubankers who choose to work with us daily.

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FP&A Specialist

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Corporate Strategy and Development II

<div><p><strong>About Nubank</strong></p> <p>Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.</p> <p>Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian <strong>David Vélez</strong>, and cofounded by Brazilian <strong>Cristina Junqueira</strong> and American <strong>Edward Wible</strong>. For more information, visit<a href="https://www.nubank.com.br"> www.nubank.com.br</a>.</p> <p>&nbsp;<strong>About the team</strong></p> <p>Controllership team breaks the status quo by facing challenges from the perspective of technological innovation as a tool to automate and make our processes run more efficiently. Our goal is to build a strong and diverse team that looks to create something worthwhile. And has at its core values to pursue smart efficiency, this comes hand in hand with our drive to remain as a strategic partner for all cross chapters teams within Nu Mexico.</p> <p><strong>As a Controllership Analyst you’re expected to:</strong></p> <ul> <li>Monitoring the connection to the Interbank Electronic Payments System (SPEI).</li> <li>SPEI certification and recertification (Bank of Mexico).</li> <li>SPEI reconciliations: intraday, operational, and accounting.</li> <li>Reporting balances according to the PCL (Contingency Plan) at established times and settling the surplus investment as instructed by the Treasury.</li> <li>Updating manuals and controls.</li> <li>Supervising the correct execution and settlement of transactions through the SPEI Dispatcher.</li> <li>Recording transfers and refunds for users and payers.</li> <li>Creating, analyzing, and delivering reports related to SPEI operations.</li> <li>Conducting external audits related to SPEI operations.</li> <li>Defining and mapping SPEI processes.</li> <li>Addressing requirements and communications requested by the Compliance or Legal departments.</li> <li>Understanding the rules and regulations of SPEI operations.</li> <li>Have availability to be on-call, even during weekends (This includes maintenance windows with BANXICO).</li> <li>Funding SPEI account through SIAC. &nbsp;</li> </ul> <p><strong>We are looking for a Controllership Analyst , who has:&nbsp;</strong></p> <ul> <li>Bachelor's degree in Economics, Finance, Accounting or related field.</li> <li>Strong knowledge of the Mexican Payments System (SPEI, SPID, SIAC, INDEVAL).</li> <li>Good understanding of regulatory compliance for payments systems in Mexico.&nbsp;</li> <li>Intermediate English level&nbsp;</li> <li>Experience in FinOps related teams.</li> <li>Experience working with treasury and accounting teams in financial institutions.&nbsp;</li> <li>Availability to assist the office everyday.</li> <li>Desirable knowledge in programming languages such as SQL, Scala, and Python, along with a keen interest in expanding data skills.</li> </ul> <h3>Our Benefits</h3> <ul> <li>Vacations equal to 17 days Year</li> <li>End bonus (“aguinaldo”) equal to 1 month</li> <li>Equity at Nu</li> <li>Vales de despensa</li> <li>Health insurance</li> <li>Dental and Vision Insurance&nbsp;</li> <li>NuCare - Our mental health and wellness assistance program</li> <li>NuLanguage - Our language learning program</li> </ul> <h3><strong><em>Our Nu Way of Working&nbsp;</em></strong></h3> <p><strong><em>Our work model is hybrid and has cycles that can be from two to three months according to the business of ​​expertise. For every eight or twelve weeks of remote work, one will be at the office.</em></strong><a href="https://blog.nu.com.mx/nu-anuncia-modelo-hibrido-de-trabajo/"><strong><em>https://blog.nu.com.mx/nu-anuncia-modelo-hibrido-de-trabajo/</em></strong></a><strong><em>&nbsp;</em></strong></p></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Programming Patterns

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Object Oriented Programming

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