Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet.

Guardian

FML Claims Case Manager I

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The FML Claims Case Manager I manages Leave of Absence programs and individual FML cases, interacting with clients, claimants, and various managers. They administer claims, ensuring compliance with regulations and guidelines. Responsibilities include making timely decisions, providing customer service, and communicating with all involved parties. They also maintain case oversight, ensuring legal compliance, and responding to audits. Other responsibilities include identifying trends or abuse patterns, and communicating with claimants and physicians for initial and ongoing leave management. They will be responsible for a variety of tasks relating to the FML program.

Customer Care Team Leader

&nbsp;Position Summary &nbsp;Our contact center is known for delivering outstanding customer service experiences and we want to work with others that have a drive to be the best at what they do. The FML Leave manager is responsible for proactively managing Leave of Absence programs and individual FML cases based on plan provisions, state and federal guidelines, and established protocols. &nbsp;You will ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interact and consult with key partners including Clients, Claimants, Nurse and Disability Case Managers, Risk Management. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administer claims within a variety of group sizes, but is primarily assigned core and middle market cases, and is responsible for ensuring all regulations and guidelines continue to be met through the duration of the claim. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Utilize problem solving, analytical, written, and verbal communication skills to deliver timely and appropriate leaves management decisions while providing superior customer service to all internal and external customers. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain case oversight and acts as the critical communication link, in conjunction with the assigned Disability Case Manager where applicable, for all parties in FML client absence programs including employees, client company, health care providers and clinical partners. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure legal compliance, provides timely notifications to employees and client companies, reviews documentation for approvals and denials, responds to periodic audits. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Make recommendations for second and third opinions, independently and when indicated and concurred with by the Manager. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain FML and absence information in Absence Manager Software System, including comprehensive activity notes. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide reports detailing essential information on open and closed absences. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage intermittent occurrences in accordance with approved certifications and identifies trends or abuse patterns. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identifies potentially fraudulent cases. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate with claimants, plan holders, and physicians as needed for information needed for initial and ongoing leave management. &nbsp;&nbsp;You have ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4-year college degree preferred or equivalent work/education experience: ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 1-4 years’ experience working with group disability or absence management, medical disability services or similar preferred; knowledgeable of governing regulations and medical terminology. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous case management, customer service or call center experience desired. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bi-Lingual a plus ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to clearly communicate claim decisions and contract language verbally and in written correspondence. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FMLA and Group Disability claim experience or group benefit product knowledge strongly preferred. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regulatory and Compliance experience a plus ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of medical terminology and medical conditions helpful ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong interpersonal and PC skills (e.g., Microsoft Word &amp; Excel) Education &nbsp;Salary Range:$40,960.00 - $61,435.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. &nbsp;Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at <a rel="noopener noreferrer" target="_blank" href="http://www.guardianlife.com/careers/corporate/benefits">www.guardianlife.com/careers/corporate/benefits</a>.&nbsp;Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.&nbsp;Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact <a rel="noopener noreferrer" target="_blank" href="mailto:applicant_accommodation@glic.com">applicant_accommodation@glic.com</a>.Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

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Alphasense

Join AlphaSense India Talent Community

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AlphaSense is seeking to build its India Talent Community. The company is looking for team players who are humble, hungry, and smart, and who can put their egos aside to prioritize the needs of the team. The ideal candidates should be highly motivated, driven to succeed, and always looking for ways to improve, and should have excellent communication skills and a collaborative spirit. The company offers opportunities for personal and professional growth, and celebrates hard work and dedication. AlphaSense is committed to fostering a work culture that encourages these qualities and values the contributions of team players. They are looking for people who want to create the next thing. AlphaSense is an equal-opportunity employer.

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Join AlphaSense + Tegus Waterford Talent Community

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<h2>About AlphaSense:&nbsp;</h2> The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!</div><div><iframe src="https://www.youtube.com/embed/jGvdN_T6d60" width="560" height="314"></iframe> In India, we have our teams based in Pune, Mumbai, Delhi and, Bangalore. We pride ourselves on being client-focused and collaborative, on the pioneering edge of technology. We also have fun. Whether it’s office happy hours, team outings, or game nights, we believe in working with people we like to hang out with. Ideal candidate traits If you identify as a team player and you are humble, hungry, and smart — we would love to get to know you. We believe these qualities to be vital to building a strong, productive, and collaborative work environment, where everyone is committed to achieving common goals and working towards shared success. We are looking for people who are willing to learn from others, who can put their egos aside and prioritise the needs of the team. You should also be highly motivated, driven to succeed, and always looking for ways to improve. We value emotional intelligence, excellent communication skills, and a collaborative spirit that enables them to build strong relationships with teammates and work effectively towards shared goals. At AlphaSense we are committed to fostering a work culture that encourages these qualities and values the contributions of team players who exhibit them. We seek to match the ambition of ideal team players by offering opportunities for personal and professional growth, providing the resources and support necessary to achieve their goals, and creating an environment where hard work, dedication, and teamwork are celebrated and rewarded. At AlphaSense we are building teams of ideal players who embody the core values of Sisu, driving the company’s success and helping us to create a positive impact on the world. Technologies that we work with: Frontend ReactJS, TypeScript, Micro Frontends Applications NodeJS, TypeScript, GraphQL, Java 17, Spring Boot, Python, FastAPI Backend Java 17, Spring Boot, Python, FastAPI, Kafka Search and AI Apache Solr, Elasticsearch, Vector Search, ML, LLM, Pytorch, Tensorflow Cloud architecture AWS, GCP, Kubernetes, Crossplane, Argo CD Quality &amp; reliability Cypress, Selenium, Selenide, Playwright, Rest Assured, K6, Prometheus, Loki, Grafana &nbsp; Ready to Make an Impact? Join our talent community, hear about exciting career opportunities, and get tailored job recommendations based on your interests. If you’re looking for a challenge, if you love finding things that need interesting solutions, AlphaSense is a great place to come. It is a place for builders, for people who want to create the next thing. &nbsp; Want to hear more? Contact us and let’s figure out together if we can find a common path. Tell us about yourself and your background in your own words.</div><div>AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: <ul> <li style="font-size: 12pt;">AlphaSense never asks candidates to pay for job applications, equipment, or training.</li> <li style="font-size: 12pt;">All official communications will come from an @<a href="http://alpha-sense.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://alpha-sense.com/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw2sfhQUZloRzVpQ4Yj1Ftlo">alpha-sense.com</a>&nbsp;email address.</li> <li style="font-size: 12pt;">If you’re unsure about a job posting or recruiter, verify it on our&nbsp;<a href="https://www.alpha-sense.com/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.alpha-sense.com/careers/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw3I0CFwb1ser7ImCRD48YOl">Careers page</a>.</li> </ul> If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.</div>

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