Nice

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The Technical Account Manager, Integrations Specialist at AtlasRTX (a NICE company) is responsible for designing, configuring, and maintaining integrations between internal systems, client platforms, and third-party applications. This role ensures seamless data flow, leveraging automation tools and APIs to optimize processes, improve efficiency, and support business objectives. The specialist collaborates with technical teams, clients, and stakeholders to implement reliable, scalable, and secure integration solutions, contributing to modern customer experiences through AI, mobile messaging, and machine translation.

Senior Cloud DevOps Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.Based in the beautiful mountains of Park City, Utah, AtlasRTX (a NICE company) is revolutionizing how companies engage their customers and stakeholders using AI, mobile messaging, and machine translation to create modern customer experiences. AtlasRTX helps identify key opportunities, leveraging our technology to reach customers more efficiently and effectively.In October 2024, AtlasRTX merged with Verse.ai (a NICE company), a leader in human-guided conversation technology. Verse.ai empowers businesses to engage, qualify, and convert leads at scale using intelligent texting and web assistant solutions, operating entirely remotely with a focus on speed, personalization, and efficiency.Together, we are creating a unified organization that combines the best of both platforms, merging our technologies, teams, and cultures into one extraordinary company with one amazing culture. We are passionate about creating a diverse environment. We encourage applications from candidates of every race, color, religion, gender, identity, sexual orientation, national origin, disability, age, or veteran status.We are proud of our co-founder team culture that prioritizes inclusion, kindness, and achievement. We give deserving people a chance to make a difference and invest in growing them personally and professionally. Our culture is our advantage. #CoFounderCulture.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">So, what’s the role all about?</h3>The Technical Account Manager, Integrations Specialist is responsible for designing, configuring, and maintaining integrations between internal systems, client platforms, and third-party applications. This role ensures data flows seamlessly across platforms, leveraging automation tools and APIs to optimize processes, improve efficiency, and support business objectives. The Integrations Specialist works closely with technical teams, clients, and stakeholders to implement reliable, scalable, and secure integration solutions.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How will you make an impact?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, configure, and maintain integrations across internal systems, client platforms, and third-party applications.</li><li class="leading-relaxed">Develop and manage automation workflows using tools such as Zapier, Pipedream, or similar platforms.</li><li class="leading-relaxed">Work with RESTful APIs and webhooks to connect applications and ensure accurate data synchronization.</li><li class="leading-relaxed">Troubleshoot integration issues, identify root causes, and implement timely resolutions.</li><li class="leading-relaxed">Collaborate with product, engineering, and client success teams to gather requirements and deliver effective integration solutions.</li><li class="leading-relaxed">Document integration processes, technical specifications, and support materials for internal and client use.</li><li class="leading-relaxed">Ensure integration solutions are reliable and compliant with company standards.</li><li class="leading-relaxed">Monitor and optimize existing integrations to improve performance and reduce manual effort.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Have you got what it takes?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent practical experience.</li><li class="leading-relaxed">Proven experience with integration platforms (e.g., Zapier, Pipedream, Workato, Make/Integromat, etc.).</li><li class="leading-relaxed">Strong knowledge of APIs (REST, SOAP, GraphQL), JSON, and XML.</li><li class="leading-relaxed">Hands-on experience with webhooks and API authentication methods (OAuth, API keys, etc.).</li><li class="leading-relaxed">Familiarity with SaaS platforms such as CRM, ERP, and marketing automation tools.</li><li class="leading-relaxed">Strong troubleshooting and problem-solving skills.</li><li class="leading-relaxed">Excellent communication skills with the ability to work effectively across teams and with clients.</li><li class="leading-relaxed">Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.</li></ul>This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​Requisition ID:Reporting into:Role Type: Individual Contributor<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What’s in it for you?</h3>Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!About NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

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Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate. This role involves developing innovative strategies for mobile products, driving end-to-end analytics projects, delivering data-driven presentations to leadership, leveraging complex datasets, establishing product success metrics, analyzing opportunities, and elevating the Product Analytics discipline within the company.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop innovative strategies for company’s mobile products.</li><li class="leading-relaxed">Drive end-to-end analytics projects in collaboration with Product, Engineering, and cross-functional teams to shape and implement product strategy and investment decisions.</li><li class="leading-relaxed">Deliver compelling, data-driven presentations to leadership, influencing product direction and strategic priorities.</li><li class="leading-relaxed">Leverage large, complex datasets to address diverse challenges using advanced analytical and statistical methods.</li><li class="leading-relaxed">Establish and track product success through goal setting, forecasting, and monitoring key performance metrics to identify trends and inform decision-making.</li><li class="leading-relaxed">Analyze opportunities and identify levers to improve product performance, offering actionable insights and driving product roadmaps.</li><li class="leading-relaxed">Elevate the Product Analytics discipline within Attentive by promoting best practices in analytics, experimentation, and goal-setting, optimizing workflows, and enhancing tools.</li><li class="leading-relaxed">Position is 100% remote & reports to HQ in New York, NY.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">MINIMUM REQUIREMENTS:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or U.S. equivalent in Quantitative Management, Finance, Business Analytics, Computer Science, or a related field, plus 5 years of professional experience as a Data Analyst, Business Analyst, Product Analyst, or any occupation/position/job title involving analytics, data science, and business intelligence.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Must also have experience with the following special skills:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5 years of professional experience using data visualization tools including Looker and Tableau</li><li class="leading-relaxed">5 years of professional experience using, writing, and optimizing SQL queries in a business environment</li><li class="leading-relaxed">5 years of professional experience executing fast-paced and dynamic projects in a highly organized manner using data and logic to explore solutions and communicating the results of analyses to senior leadership and with stakeholders to drive strategy decisions</li><li class="leading-relaxed">5 years of professional experience initiating and completing analytical projects with minimal guidance</li><li class="leading-relaxed">3 years of professional experience working with statistics, running A/B tests, and utilizing data warehouse technical architecture (including Snowflake, Redshift, or BigQuery), infrastructure components (including Airflow, Spark, or Kubernetes, ETL), and reporting/analytic tools (including Tableau, Power BI, or Looker).</li></ul>You'll get competitive <a href="https://www.attentive.com/benefits" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">perks and benefits</a>, from health & wellness to equity, to help you bring your best self to work.For US based applicants:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The US base salary range for this full-time position is $169,541 - $229,200 + equity + benefits</li><li class="leading-relaxed">Equity is a substantial part of the total compensation package</li><li class="leading-relaxed">Our salary ranges are determined by role, level and location</li></ul>Please submit resume online at: www.attentivemobile.com/careers#jobs or via email to careers@attentivemobile.com. Must specify Ad Code MLJG#LI-DNIAttentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s successLearn more about <a href="https://www.attentive.com/awake" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">AWAKE</a>, Attentive’s collective of employee resource groups.If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.