Senior Technical Sales Enablement Manager

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

We are seeking a Senior Technical Sales Enablement Manager who will play a critical role in scaling technical knowledge across our sales engineering and channel partner ecosystem. This individual will be responsible for developing and delivering engaging demos, technical documentation, enablement programs, and ongoing training initiatives. The ideal candidate is passionate about technology, thrives in collaborative environments, and excels at connecting with diverse learning styles.

Key Responsibilities

• Prepare and deliver compelling product demos for channel partners.
• Collaborate with Sales Engineers to support technical product inquiries.
• Assist in configuring demo environments and refining demo flows and talk tracks.
• Develop scalable documentation and resources to support technical enablement.
• Build, maintain, and evolve enablement programs tailored to technical audiences.
• Continuously learn and stay up-to-date on NiCE’s product portfolio.
• Foster cross-functional collaboration with Product, Sales, and Marketing teams.
• Adapt training delivery to suit various learning styles and audience needs.

Required Qualifications

• Bachelor’s degree in Business Management, Adult Education, Information Systems/Technology, or equivalent experience.
• Strong understanding of training methodologies and instructional techniques.
• Experience delivering presentations or training sessions to live audiences.
• Excellent communication and interpersonal skills.
• Self-motivated, outgoing, and able to work independently and collaboratively.

Preferred Qualifications

• Familiarity with Contact Center or CCaaS technologies.
• Experience with Learning Management Systems (LMS).
• Knowledge of Conversational AI and Agentic AI concepts.
• Project management experience or certification (e.g., PMP, Agile).

What We’re Looking For

• A driven individual with a passion for technology and enablement.
• Someone who can connect with people across different roles and learning styles.
• A natural collaborator who thrives in dynamic, fast-paced environments.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.