Job Description
As the Inside Sales Manager, APAC, you will build and lead a high-performing Inside Sales team responsible for generating qualified pipeline through both inbound lead qualification and structured outbound outreach based on our Ideal Customer Profile (ICP). You will play a key role in scaling our top-of-funnel motion in APAC and the Middle East, optimizing the handoff to sales reps, and contributing to predictable revenue growth. This is a full-time permanent position, based in Shenton Way, Singapore (hybrid working, working from home 3 days per week).
Must Have:
- Lead and coach Inside Sales team to achieve pipeline targets and KPIs.
- Localize best practice inbound qualification and outbound prospecting strategies.
- Collaborate with Marketing to optimize inbound lead flow and campaign alignment.
- Partner with Sales for effective lead handoff and feedback loops.
- Refine outreach cadences, messaging, objection handling, and tool usage.
- Monitor team performance and pipeline contribution using key metrics.
- Manage team’s day-to-day operations, including performance tracking, CRM hygiene, and pipeline forecasting.
- Provide coaching and training to Inside Sales reps on discovery, product knowledge, and consultative selling skills.
- Report regularly to senior leadership on team performance and pipeline trends.
- Proven experience managing or scaling an Inside Sales or Sales Development team in B2B SaaS in APAC and Middle East.
- Deep understanding of inbound lead qualification, outbound pipeline generation, and the B2B buying journey.
- Skilled in using CRM and sales engagement tools (e.g., Clari, Salesforce, LeadIQ, Clay, Outreach, 6Sense).
- Demonstrated ability to coach junior sales talent and build high-performing teams.
- Strong analytical mindset with the ability to track, interpret, and act on performance data.
- Excellent communication, collaboration, and stakeholder management skills.
Perks:
- Competitive compensation package
- Medical insurance for you and your family
- Learning and development programs
- Flexible working hours & Work-from-Anywhere options
- Paid leave and volunteer leave
- Wellness programs
As the Inside Sales Manager, APAC, you will build and lead a high-performing Inside Sales team responsible for generating qualified pipeline through both inbound lead qualification and structured outbound outreach based on our Ideal Customer Profile (ICP). You will play a key role in scaling our top-of-funnel motion in APAC and the Middle East, optimizing the handoff to sales reps, and contributing to predictable revenue growth.
This is a full-time permanent position (hybrid working, working from home 3 days per week). #LI-Hybrid
ABOUT THE ROLE
- Lead, coach, and grow the Inside Sales team to consistently achieve and exceed qualified pipeline targets and KPIs.
- Work with the global COE and localize best practise inbound qualification workflows and outbound prospecting strategies aligned to ICP and campaign objectives.
- Collaborate closely with Marketing to optimize inbound lead flow, MQL handling, and campaign alignment.
- Partner with Sales to ensure a smooth and effective lead handoff process, with clear qualification criteria and feedback loops.
- Own and continuously refine outreach cadences, messaging, objection handling, and tool usage.
- Monitor team performance and pipeline contribution using key metrics (e.g., SALs, SQLs, conversion rates, response rates).
- Manage the team’s day-to-day operations, including performance tracking, CRM hygiene, and pipeline forecasting.
- Provide coaching and training to Inside Sales reps to strengthen discovery, product knowledge, and consultative selling skills.
- Report regularly to senior leadership on team performance, pipeline trends, and areas for improvement.
ABOUT YOU
- Proven experience managing or scaling an Inside Sales or Sales Development team in a B2B SaaS environment in APAC and ideally Middle East.
- Deep understanding of inbound lead qualification, outbound pipeline generation, and the B2B buying journey.
- Skilled in using CRM and sales engagement tools (e.g., Clari, Salesforce, LeadIQ, Clay, Outreach, 6Sense, etc.).
- Demonstrated ability to coach junior sales talent and build high-performing teams.
- Strong analytical mindset with the ability to track, interpret, and act on performance data.
- Excellent communication, collaboration, and stakeholder management skills.
WHAT WE OFFER
- Competitive compensation package
- Medical insurance for you and your family
- Learning and development programs
- Flexible working hours & Work-from-Anywhere options
- Paid leave and volunteer leave
- Wellness programs
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