Perplexity AI

Engineering Manager - Sonar

Governance, Risk & Compliance Analyst

Backend Software Engineer

Senior Machine Learning Engineer - Search

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Senior Java Developer – Search Core

Senior C++ Developer – Search Core

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Search Quality Analyst

Perplexity is looking for an Engineering Manager to lead the Sonar engineering team, which is a groundbreaking, AI-powered search API. The Engineering Manager will be responsible for providing engineering leadership, setting standards, overseeing onboarding, collaborating with other teams, and developing interview pipelines. The role requires 8+ years of engineering experience and 4+ years of engineering management experience. The company has experienced tremendous growth and has raised significant funding.

Full Stack Software Engineer - Search Quality Evaluation

<div>Perplexity is seeking an Engineering Manager to lead the Sonar engineering team – groundbreaking, AI-powered search API that's fueling one of Perplexity's fastest-growing revenue streams. As one of our three flagship offerings alongside Enterprise and Customer products, Sonar empowers developers worldwide to build the next generation of products on top of a best-in-class, award-winning API. Join us at the forefront of search innovation and help shape the future of how the world discovers information. Learn more about Sonar’s impact in our&nbsp;<a href="https://www.perplexity.ai/hub/blog/perplexity-sonar-dominates-new-search-arena-evolution">recent blog post</a>. <h2>Responsibilities</h2> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Provide engineering leadership across multiple layers of a rapidly growing product.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Set standards for reliability, code quality, testing, and maintenance.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Oversee onboarding and ensure code quality for a growing team.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Collaborate closely with AI research and Search teams.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Develop rigorous interview pipelines and work closely with recruiting to source candidates.</li> </ul> <h2>Qualifications</h2> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Ability to design reusable and scalable systems and processes.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Ability to constructively identify technical debt.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Ability to cleanly resolve engineering blockers.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Strong organizational skills for managing and delivering parallel technical projects.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Experience working with multiple small teams of engineers.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Experience leveraging the right combination of open source and in-house solutions.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Familiarity with AI/ML capabilities and limitations.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">8+ years of engineering experience.</li> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">4+ years of engineering management experience.</li> </ul> Preferred <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Experience with building public API products.</li> </ul> Our cash compensation range for this role is $250,000 - $300,000. At Perplexity, we've experienced tremendous growth and adoption since publicly launching the world's first fully functional conversational answer engine just over a year ago. Our AI-powered search assistant has amassed 10 million monthly active users as of early 2024, with our mobile apps installed over 1 million times across iOS and Android devices. In 2023 alone, we served over 500 million queries from users around the globe. To support our rapid expansion, we've raised significant funding from some of the most respected investors in technology. In January 2024, we raised $73.6 million in a Series B round led by IVP, with participation from NVIDIA, Jeff Bezos' investment fund, NEA, Databricks, and other prominent firms. We followed that up with a $62.7 million Series B1 round in April 2024 led by Daniel Gross, valuing Perplexity at over $1 billion. Our prominent investor base includes IVP, NEA, Jeff Bezos, NVIDIA, Databricks, Bessemer Venture Partners, Elad Gil, Nat Friedman, Naval Ravikant, Tobi Lutke, and many other visionary individuals. &nbsp; Final offer amounts are determined by multiple factors, including, experience and expertise, and may vary from the amounts listed above. &nbsp; Equity: In addition to the base salary, equity&nbsp;may be part&nbsp;of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan. &nbsp; &nbsp;</div>

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Phonepe

Associate Manager, CX (VKYC process)

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Associate Manager, Project Management

The Associate Manager (AM) will manage and improve metrics for in-house Customer Service Operations related to PhonePe's Payments business, specifically the VKYC process. This includes overseeing support representatives and their performance, driving productivity and growth within the team, and participating in process improvement projects. The AM will also be responsible for building relationships, analyzing and solving problems, and managing multiple projects. The role involves monitoring operational tasks, partnering with various stakeholders, and ensuring customer satisfaction by driving key initiatives and resolving challenges within the VKYC support process. The AM is expected to drive performance and productivity metrics for their team and also focus on growth and development of the team members. This role requires effective team building, leveraging organization talent frameworks, driving performance, discipline, learning and development. Ensuring a positive, collaborative and cohesive team environment.

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike.

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<div>About PhonePe Group:&nbsp; PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right &nbsp;environment for you is just one of the things we do. We empower people and trust them to do the right &nbsp;thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a &nbsp;big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of &nbsp;the best minds in the country and executing on your dreams with purpose and speed, join us! <iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></div><div><table> <tbody> <tr> <td> Role - Associate Manager, VKYC Support Reporting to - Manager, Consumer Payments Operations&nbsp; </td> </tr> <tr> <td> </td> </tr> <tr> <td> About Phonepe :&nbsp; PhonePe is India's largest transactions platform built on payments. It is the crusader of UPI payments and a proud contributor to the hypergrowth of the world's most advanced payments system.&nbsp; We are leading the narrative on mobile payments which will change the way people manage their money on the go. We want to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We see ourselves facilitating this change, through technology at scale, positive disruption, and dogged customer centricity.&nbsp; </td> </tr> <tr> <td> About Customer Experience Function :&nbsp; At PhonePe, the Customer Experience team assumes responsibility for a customer's journey within the app. We diligently identify areas for improvement based on customer feedback (Voice of Customer), minimize the effort required to seek assistance, and tirelessly aim to deliver swift and meaningful resolutions. Our commitment to enhancing the customer experience and demonstrating the principle of 'Customer First' is how we realize our vision of becoming the best in class. </td> </tr> <tr> <td> Function Summary: (Inputs from Business leaders) The primary function of this role is to manage and continuously improve the metrics for the&nbsp; In- house Customer Service Operations of PhonePe's Payments business. The job also requires taking responsibility for building competency in the team, managing multiple projects and controlling attrition. Internal stakeholder management and building relationships and networks is essential to achieve expected outcomes. Problem analysis, solving and working with ambiguity will form part of the role. </td> </tr> <tr> <td> Job Objective: (How does the role impact the overall business? Provide a brief within 3-4 sentences) &nbsp;The AM is expected to be the functional owner for VKYC support operations across inhouse. This will mean taking direct responsibility for the support representatives and their operational performance. The AM will drive performance and productivity metrics for their team and also focus on growth and development of the team members. &nbsp; Additionally, AMs will play a pivotal role in process excellence projects which will positively impact customer experience </td> </tr> <tr> <td> Role Expectations: <ul> <li>Responsible to drive key initiatives, process improvements and resolution of key challenges that are identified in the VKYC&nbsp; support process</li> <li>Monitor day to day operational tasks &amp; metrics&nbsp;</li> <li>Close partnership with service leaders, training and quality managers &amp;&nbsp; Business Analysts and other internal functional stakeholders&nbsp;</li> <li>Create and develop critical operational processes to support the changing regulatory landscape and firm initiatives </li> <li>Identify opportunities to build new tools and improve existing process flows and controls </li> <li>Effective team building by leveraging organization talent frameworks to drive performance, discipline, learning and&nbsp; development </li> <li>Monitor and improve key operational metrics ensuring customer satisfaction is at its highest </li> <li>Ensure a positive, collaborative and cohesive team environment</li> </ul> </td> </tr> <tr> <td> Eligibility: <ul> <li>Minimum 5-7 years handling support operations&nbsp;</li> <li>Experience handling customer complaints and regulatory inquiries</li> <li>Expert Microsoft Office skills (word, excel, power point, outlook)</li> <li>Ability to switch tasks as needed while staying extremely organized</li> <li>At least two years of experience in a people management role&nbsp;&nbsp;</li> <li>Excellent communication skills, both written and verbal, experience making presentations to large and small groups</li> </ul> </td> </tr> </tbody> </table></div><div>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) <ul> <li style="text-align: left;">Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</li> <li style="text-align: left;">Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System</li> <li style="text-align: left;">Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</li> <li style="text-align: left;">Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy</li> <li style="text-align: left;">Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</li> <li style="text-align: left;">Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy</li> </ul> Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>. <a href="https://www.phonepe.com/careers/" target="_blank">Life at PhonePe</a> <a href="https://www.phonepe.com/press/" target="_blank">PhonePe in the news</a></div></div></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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