Proscia

Senior Software Engineer - Core API

Data Scientist, AI & Pathology

Channel Sales Manager, US

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Full Stack AI Engineer

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Implementation Engineer, EMEA

As a Senior Software Engineer specializing in API development, you’ll be an important contributor to Proscia’s platform, crafting a product that empowers pathologists to diagnose patients more accurately and more efficiently. Our product, a platform for high-resolution virtual microscopy images, will challenge you and provide growth potential you won’t see anywhere else. You will work closely with cross-functional teams to build and enhance our applications, ensuring seamless data exchange, system integrations, and optimal performance. The ideal candidate will have a minimum of 5 years of professional software engineering experience, strong proficiency in Node.js, TypeScript, SQL, and a deep passion for delivering high-quality software solutions.

Implementation Engineer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Proscia</h3>Proscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital, AI-driven approaches, unlocking new possibilities in precision medicine.The digital pathology market is experiencing explosive growth as advances in AI enable unprecedented insights into diseases like cancer. Pathology is central to medicine, and the shift to AI-powered solutions is not just modernizing workflows—it’s transforming how diseases are diagnosed, treated, and understood. Predictions for the future of pathology show a tidal wave of adoption, with experts describing the field as “poised for the next major breakthrough” in healthcare innovation.Backed by over $100 million in funding from leading healthcare and technology investors, Proscia is at the forefront of this revolution. Joining Proscia means being part of a company at the cutting edge of healthcare innovation, where the possibilities are limitless. With the convergence of AI, precision medicine, and digital pathology, we’re not just changing pathology—we’re redefining what’s possible in medicine.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>As a Senior Software Engineer specializing in API development, you’ll be an important contributor to Proscia’s platform, crafting a product that empowers pathologists to diagnose patients more accurately and more efficiently. Our product, a platform for high-resolution virtual microscopy images, will challenge you and provide growth potential you won’t see anywhere else.You will work closely with cross-functional teams to build and enhance our applications, ensuring seamless data exchange, system integrations, and optimal performance. The ideal candidate will have a minimum of 5 years of professional software engineering experience, strong proficiency in Node.js, TypeScript, SQL, and a deep passion for delivering high-quality software solutions.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, develop, and maintain robust and efficient APIs.</li><li class="leading-relaxed">Collaborate with cross-functional teams to understand and address software requirements.</li><li class="leading-relaxed">Collaborate with both internal stakeholders and external customers to troubleshoot and optimize API usage.</li><li class="leading-relaxed">Build and enhance distributed systems, leveraging best practices and scalability.</li><li class="leading-relaxed">Integrate healthcare applications to facilitate seamless data exchange and interoperability.</li><li class="leading-relaxed">Implement messaging systems using RabbitMQ and caching solutions with Redis.</li><li class="leading-relaxed">Utilize Git, GitHub, and Jira to manage code and collaborate with the team.</li><li class="leading-relaxed">Contribute to an Agile development process using Scrum methodologies.</li><li class="leading-relaxed">Stay current with industry best practices and emerging technologies.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Computer Science or related field (or equivalent work experience).</li><li class="leading-relaxed">Minimum of 5 years of professional software engineering experience.</li><li class="leading-relaxed">Strong proficiency in Node.js and TypeScript.</li><li class="leading-relaxed">Strong proficiency in SQL, database design, and optimization (Postgres experience is a plus).</li><li class="leading-relaxed">Significant experience with AWS services and APIs (strongly preferred).</li><li class="leading-relaxed">Background in imaging technology with knowledge of Whole Slide Imaging and IIIF APIs (a significant plus).</li><li class="leading-relaxed">Experience with analysis, design and implementation of RESTful services and APIs (OpenAPI/Swagger experience is a plus).</li><li class="leading-relaxed">Experience in building and maintaining distributed systems (a plus).</li><li class="leading-relaxed">Knowledge of RabbitMQ and Redis (a plus).</li><li class="leading-relaxed">Familiarity with Git, GitHub, and Jira.</li><li class="leading-relaxed">Proficiency in common DevOps practices - CI/CD pipelines</li><li class="leading-relaxed">Knowledge of the Scrum development process.</li><li class="leading-relaxed">Excellent problem-solving skills and a commitment to delivering high-quality software.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Beyond Just Work</h3>Being a Proscian means believing in a mission, overcoming challenges in the journey together, and sharing in what success brings. We believe that every major growth period creates an exceptional career runway. We’re here to change the world together and empower each other to become our best selves in the process.As a company in the healthcare field, we want our people to be happy and healthy, in and out of the office. In addition to competitive pay, we ensure everyone on our team is supported with savings, schedule, and insurance options that promote long-term health and personal growth.At Proscia, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Proscia is proud to be an equal opportunity workplace.

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The Partner Support Team Lead oversees Brandmuscle’s client support, ensuring service levels are met across phone, email, and chat. This role involves leading a team, improving support processes, managing client implementations, and collaborating with internal departments. The leader will also track performance, provide coaching, and offer training to team members, focusing on effective, results-oriented support for individual franchisees and dealers.

Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.

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The Partner Support team is responsible for overseeing Brandmuscle’s support efforts for clients looking for assistance while using our software. The support team offers phone, email, and chat channels for our clients to contact us. The support team is responsible to achieve and exceed acceptable service levels for all channels.Team Leader, Partner Support is responsible for the overall success of a company's Partner Support team. They may be required to work directly with corporate stakeholders and individual franchisees and dealers, with a passion for effective, results-oriented support. This position will also provide on-site coaching and training to team members and work collaboratively with other internal departments within the company to effectively communicate and train program/product/policy updates to the support team members.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Providing day-to-day leadership to Brandmuscle’s Partner Support team, helping to ensure that all support service level metrics are being achieved</li><li class="leading-relaxed">Identifying opportunities to improve the support process and ensure that all team members have the tools and training necessary to meet the needs of Brandmuscle clients</li><li class="leading-relaxed">Working directly with Brandmuscle corporate clients to manage the introduction and implementation of Brandmuscle’s local marketing services</li><li class="leading-relaxed">Working with cross-functional team members to drive business targets and deliver on shared team goals</li><li class="leading-relaxed">Tracking performance metrics and analyzing individual activity, productivity and pacing (call reviews, scoring, coaching, development, performance improvement)</li><li class="leading-relaxed">Presenting a training program and defined career path</li><li class="leading-relaxed">Respond to customer inquiries (incoming calls, chats and emails), resolve problems, and provide a positive customer experience</li><li class="leading-relaxed">Providing feedback to client and taking part in strategic leadership, idea sharing and proactive initiatives</li><li class="leading-relaxed">Team management: Hire, train, and supervise customer support representatives</li><li class="leading-relaxed">Performance measurement: Compile and analyze data to measure performance, monitor progress, and report to upper management</li><li class="leading-relaxed">Quality assurance: Develop/Review quality control processes, review interactions and provide feedback to improve service delivery</li><li class="leading-relaxed">Training: Provide training and upskilling opportunities for team members</li></ul>Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree required</li><li class="leading-relaxed">Familiarity with a variety of approaches to provide customer service through email, chat, and inbound/outbound calls</li><li class="leading-relaxed">Superior communication skills, both verbal and written</li><li class="leading-relaxed">Detail- and client service-oriented</li><li class="leading-relaxed">Well-versed in use of Microsoft Office products (Excel, PowerPoint, Outlook)</li><li class="leading-relaxed">Excellent organizational skills</li><li class="leading-relaxed">Ability to manage escalation path</li><li class="leading-relaxed">Willingness to work in 24 * 7 work environment</li><li class="leading-relaxed">Willingness to work on weekends with scheduled week offs as per business requirement</li></ul>Desired Experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of (3) years of experience in leading customer support team</li><li class="leading-relaxed">Experience with Zendesk, Salesforce, Workforce Management recommended</li></ul>

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