<p>Bespoke cloud communications solutions for enhanced CX in APAC</p><p><br></p>

Toku

Operations and Process Specialist

Talent Specialist

Global Payroll Manager

Senior Manager of Customer Success

Senior UI Engineer/Senior Frontend Engineer

Director of Finance

Full-Stack Engineer

Front-End Developer (UI Design System)

International Payroll Lead/Analyst (UK)

The Operations and Process Specialist will support key operational tasks, ensuring accuracy and maintaining seamless processes. Responsibilities include data entry, system processing, and reconciliation of payslips, token grants, and vesting schedules. The specialist will also manage documents and data, follow workflows, identify process improvements, collaborate with teams, and generate reports. They will develop expertise in specific operational areas and stay updated with best practices. The ideal candidate is highly organized and process-driven. The role involves a collaborative environment with a focus on operational excellence. They will work closely with colleagues across various teams to ensure tasks are completed efficiently. This person will become a Subject Matter Expert (SME) in various operational processes over time.

International Payroll Lead/Analyst

<div><span style="font-size: 32px">About Toku</span></div><div><span style="font-size: 11pt">Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying compliant with state, federal, and international tax laws. Our growing client list includes 30% of the crypto companies listed on Robinhood.</span></div><div><br></div><div><span style="font-size: 11pt">Backed by $26M from leading investors including Blockchain Capital and Naval Ravikant, Toku is scaling rapidly to meet the demand for compliance solutions in the evolving regulatory environment.</span>&nbsp;Read more about Toku in&nbsp;<a class="postings-link" href="https://fortune.com/crypto/2023/03/08/toku-crypto-payroll-taxes/">Fortune</a>,&nbsp;<a class="postings-link" href="https://finance.yahoo.com/news/crypto-payroll-startup-toku-raises-134914599.html?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAHN6-x9vHe4sMVd-f1-ntLcUfJ1X75j1xJ24HZtnsj_wY1Um6jdpMgIuI1Yf8MQaXcugp3NBXxaQWP5dBn_t4wAVJLuN2wBIeV4Pn8Xjp2HzAYsBT4KuhVL29MzEguBYTCnVx5_EWleJgHg_gfkieZJsjMWMOQKr44hiz9OXzekx">Yahoo Finance</a>, and&nbsp;<a class="postings-link" href="https://www.coindesk.com/business/2023/03/08/crypto-payroll-startup-toku-raises-20m/">CoinDesk</a>.</div><div><br></div><div>To learn more, check our&nbsp;<a class="postings-link" href="https://www.toku.com/">website</a>.</div><div><br></div><div><b style="font-size: 18px;">About the role</b></div><div>We are looking for a dedicated and detail-oriented Operations and Process Specialist to join our</div><div>team. In this role, you will focus on supporting key operational tasks, ensuring accuracy, maintaining seamless, and timely processes across our core business operations.</div><div>The ideal candidate is highly organized, process-driven, and thrives in a collaborative, team-based environment. They will strive to achieve operational excellence and aspire to become a Subject Matter expert (SME) in various operational processes over time.</div></div><div class="section page-centered"><div><h3>Responsibilities</h3><ul class="posting-requirements plain-list"><ul><li>Assist with data entry, system processing, and reconciliation of payslips, token grants, and vesting schedules.</li><li>Perform routine and ad hoc tasks to support the administration of compensation programs.</li><li>Upload and manage critical documents and data across platforms.</li><li>Follow established workflows meticulously to ensure data accuracy and compliance.</li><li>Identify areas for process improvement and collaborate with the team to implement enhancements.</li><li>Work closely with colleagues across various teams to ensure tasks are completed efficiently and meet high standards.</li><li>Provide operational support to the team and help balance workload demands during peak periods.</li><li>Maintain detailed records of tasks, workflows, and updates to ensure consistent and transparent operations.</li><li>Assist in generating periodic reports to track progress and identify process efficiencies.</li><li>Develop expertise in specific operational areas to become a go-to resource for the team.</li><li>Stay up-to-date with tools and best practices to enhance the quality of work over time.</li></ul></ul></div></div><div class="section page-centered"><div><h3>Requirements</h3><ul class="posting-requirements plain-list"><ul><li>Bachelor’s degree in business administration, finance, accounting, or a related field.</li><li>3-5 years of experience in an operations or process-oriented role, preferably in the payroll or finance industry.</li><li>Strong understanding of payroll processes, including data entry, reconciliation, and reporting.</li><li>Exceptional attention to detail and a commitment to accuracy.</li><li>Strong organizational skills with the ability to manage multiple tasks simultaneously.</li><li>A process-driven mindset with the ability to follow established workflows.</li><li>Excellent communication and collaboration skills.</li><li>Proficiency in Microsoft Excel and other productivity tools.</li><li>Self-motivated and eager to learn and grow into a Subject Matter Expert (SME) role.</li></ul></ul></div></div><div class="section page-centered"><div><h3>Nice to Have</h3><ul class="posting-requirements plain-list"><ul><li>Familiarity with compensation programs or payroll operations is a plus.</li><li>Experience working with cross-functional teams in a fast-paced environment.</li><li>Basic understanding of digital assets or blockchain technology is an advantage but not required.</li></ul></ul></div></div><div class="section page-centered"><div><h3>Benefits and Compensation</h3><ul class="posting-requirements plain-list"><ul><li>Remote-first work culture</li><li>Flexible working hours</li><li>Competitive salary</li><li>Competitive equity</li><li>Apple laptop</li></ul></ul></div></div><div class="section page-centered" data-qa="closing-description"><div>Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply. </div><div><br></div><div>We strongly encourage you use <a class="postings-link" href="https://www.rezi.ai/">Rezi.ai</a> to vet resume quality before applying.</div></div>

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Zscaler

Director, Designated Support

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The Director, Designated Support will lead the Support team, developing and executing strategies to deliver exceptional service, aligning with Zscaler’s performance standards and government compliance. Responsibilities include overseeing support workflows, incident management, and SLA commitments while advocating for customer needs. They will also ensure support operations adhere to customer security and data handling requirements, recruit and mentor a high-performing team, and build strong customer relationships. This role requires strong executive communication and collaboration skills to maximize customer satisfaction and solution adoption.

<p>We make it easy to secure your cloud transformation. Get fast, secure, and direct access to apps without appliances.</p>

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Financial Representative

Senior Sales Engineer

<div><p>About <strong>Zscaler</strong></p> <p>Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.</p> <p>Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.&nbsp;</p></div><div><p>At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.</p> <p>We're looking for an experienced Director, Designated Support to join our Support organization. <strong>This is a hybrid role, with the expectation of being in the Plano office 3 days a week minimum</strong>.&nbsp; You'll be responsible for:</p> <ul> <li>Leadership &amp; Strategy: Lead the Support team in developing and executing scalable strategies to deliver exceptional service our customers in the program, aligning with Zscaler’s performance standards and government compliance requirements</li> <li>Operations &amp; Customer Success: Oversee support workflows, incident management, and SLA commitments while advocating for customer needs with internal teams to improve resolutions, prioritize technical enhancements, and fulfill mission-critical demands</li> <li>Compliance &amp; Security: Ensure support operations adhere to the customer’s requirements for security, data handling and operations.</li> <li>Team Development: Recruit, mentor, and grow a high-performing Support team with scalable staffing models to address Public Sector customer needs, proactive issue mitigation, and advanced technical support requirements</li> <li>Customer Engagement: Build strong relationships with our customers through strategic alignment, executive communication, and training programs to maximize satisfaction, solution adoption, and continuous improvement</li> </ul> <p><strong>What We're Looking for (Minimum Qualifications)</strong></p> <ul> <li>8+ years leading technical support or customer success teams for enterprise SaaS solutions, with experience managing Public Sector accounts highly preferred</li> <li>Extensive understanding of our customer’s requirements, networks and compliance needs.</li> <li>Proven ability to build, inspire, and lead high-performing teams while driving accountability and operational excellence</li> <li>Strong executive communication, relationship management, and cross-functional collaboration skills, with experience working in matrixed organizations</li> <li>Strong proficiency in cloud security technologies, networking protocols, and IT infrastructure, with a proven ability to troubleshoot complex issues, craft actionable plans, and deliver innovative solutions in challenging scenarios</li> </ul> <p><strong>What Will Make You Stand Out (Preferred Qualifications)</strong></p> <ul> <li>Familiarity with Zscaler’s solutions or comparable cloud security platforms.</li> <li>Relevant security certifications such as CISSP, CCSP, or ITIL are a plus</li> <li>Proficiency in leveraging CRM and ticketing systems such as Salesforce, ServiceNow, or Zendesk<br><br></li> </ul> <p><strong>#LI-BH1</strong><br><strong>#LI-Hybrid</strong></p></div>

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