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Zensar Technologies

CRM Automation Tester

This role involves designing, developing, and maintaining automated test scripts for CRM applications. You will execute automated test cases, analyze results, and report defects. Collaboration with developers, business analysts, and other stakeholders is crucial to understand requirements and ensure comprehensive test coverage. Responsibilities include performing regression testing, identifying potential risks, integrating automated tests with CI/CD pipelines using Azure DevOps, and participating in test planning, estimation, and risk analysis activities. You will continuously enhance and optimize the automation framework, including using Selenium Grid for distributed test execution, and ensure adherence to best practices in testing. Regular updates on testing progress and contribution to test status reports are expected. Mentoring junior testers and providing guidance on automation best practices are also part of the role.

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 Key Responsibilities JOB DESCRIPTION <ul><li>Design, develop, and maintain automated test scripts for CRM applications, focusing on both UI and API automation.</li><li>Execute automated test cases, analyse results, and report defects accurately and promptly.</li><li>Collaborate with developers, business analysts, and other stakeholders to understand requirements and ensure comprehensive test coverage.</li><li>Perform regression testing and identify potential risks in the application.</li><li>Integrate automated tests with Continuous Integration/Continuous Deployment (CI/CD) pipelines using Azure DevOps.</li><li>Participate in test planning, estimation, and risk analysis activities.</li><li>Continuously enhance and optimize the automation framework, including the use of Selenium Grid for distributed test execution.</li><li>Ensure adherence to best practices in testing and maintain high standards of quality.</li><li>Provide regular updates on testing progress and contribute to test status reports.</li><li>Mentor junior testers and provide guidance on automation best practices. </li></ul>
Qualifications <ul><li>Bachelor’s degree in computer science, Information Technology, or related field.</li><li>5+ years of experience in software testing, with a focus on CRM applications.</li><li>Experience with Selenium Grid for distributed test execution.</li><li>Knowledge of BDD/TDD methodologies and experience with related tools like SpecFlow.</li><li>Familiarity with cloud platforms like AWS, Azure, or Google Cloud.</li><li>Experience in testing CRM platforms.</li><li>Strong expertise in UI and API automation using tools such as Selenium, Appium, RestSharp, Postman, ReadyAPI or similar.</li><li>Proficiency in C#.</li><li>Experience with test management tools like JIRA, TestRail, or similar.</li><li>Knowledge of CI/CD tools such as Azure DevOps.</li><li>Familiarity with version control systems like Git.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and collaboration abilities.</li><li>Ability to work independently and as part of a team. </li></ul>
Preferred Qualifications <ul><li>Certifications in software testing (e.g., ISTQB) or relevant automation tools.</li><li>Experience with performance testing tools such as JMeter or LoadRunner.</li></ul>

 
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