AI Product Manager

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Senior Product Manager you will play a crucial role in leading the development and execution of our AI and analytics Anti-Fraud products. This individual will work closely with cross-functional teams to define product requirements, drive product development, and ensure successful delivery to market. The Senior AI and Analytics Product Manager will leverage their expertise in machine learning, data analytics, and product management to drive innovation and deliver value to our customers.

How will you make an impact?

1. Product Strategy and Roadmap Development:

• Lead the development of the AI and analytics Fraud products and roadmap, aligning with the company's overall vision and objectives.
• Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for differentiation.
• Define product priorities and initiatives based on customer feedback, business goals, and technical feasibility.

3. Product Planning and Execution:

• Collaborate with cross-functional teams including engineering, data science, design, and marketing to define product requirements and specifications.
• Drive the product development process from concept to launch, ensuring timely delivery and adherence to quality standards.
• Manage the product lifecycle, including feature prioritization, release planning, and post-launch performance monitoring.

5. AI and Analytics Expertise:

• Apply deep knowledge of machine learning techniques to enhance product capabilities and drive innovation.
• Leverage data analytics and visualization tools to derive insights from large datasets and inform product decisions.
• Stay abreast of advancements in AI technology, industry trends, and best practices to continually improve product offerings.

7. Customer Engagement and Feedback:

• Work directly with customers, including banks and financial institutions, to understand their challenges and gather actionable feedback.
• Present product concepts and solutions to customers, aligning product functionality with their needs.
• Travel as needed to meet with customers, participate in industry events, and ensure products address real-world fraud scenarios.

9. Stakeholder Management:

• Build strong relationships with internal stakeholders, including executives, sales, professional services, and customer success teams, to ensure alignment and support for product initiatives.
• Collaborate with industry experts and partners to validate product concepts and strengthen market positioning.

11. Performance Tracking and Optimization:

• Define key performance indicators (KPIs) and metrics to measure the success of AI and analytics products.
• Analyze product performance data, customer feedback, and market trends to identify opportunities for optimization and growth.
• Iterate on product features and functionalities based on insights gained from data analysis and feedback loops.

Have you got what it takes?

• Bachelor’s or advanced degree in computer science, engineering, data science, or related field.
• Proven track record of 7+ years in product management, with a focus on SaaS \ machine learning, or analytics products.
• Proven experience working directly with customers, understanding their needs, and presenting product solutions to address those needs.
• Experience working with cross-functional teams in an agile development environment.
• Excellent communication skills with the ability to effectively collaborate with technical and non-technical stakeholders.
• Analytical mindset with proficiency in data analysis and problem-solving.
• Demonstrated leadership abilities with a passion for driving innovation and delivering impactful products.

You will have an advantage if you also have:

• Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and big data technologies.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCE!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NiCEActimize:

NiCEActimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.

Requisition ID: 7679Reporting into: Director, Product Management, Actimize

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.