AI Product Manager - Public Sector

Role: AI Product Manager - Public Sector 

Scale is at the forefront of the AI revolution, working across the US Government, Partners and Allies around the world to unlock the potential of Generative AI.

We are seeking an experienced Product Manager to lead the successful implementation, ongoing support, and continuous improvement of a Large Language Model (LLM) Chatbot solution deployed on controlled government networks. This role requires a strategic leader adept at navigating the complexities of government IT projects, ensuring the chatbot program aligns with agency objectives, and adheres to stringent security and compliance mandates. The Product Manager will be responsible for the entire lifecycle of the chatbot program, including stakeholder engagement with various government entities, defining and managing project scope, developing detailed project plans, and overseeing resource allocation and budget management. A key focus will be on ensuring the LLM Chatbot operates securely within controlled network environments, and is configured properly to support Government workflows specifically those that relate to National Defense. The ideal candidate will possess a strong understanding of AI technologies, including Natural Language Processing (NLP) and Machine Learning (ML), coupled with proven experience in managing complex projects with multiple stakeholder or AI-related projects within a government or highly regulated setting, emphasizing ethical AI deployment and robust risk management practices. This role will interface closely with the Product Managers responsible for Platform and Agentic Solutions.  

Some examples of GenAI applications we build are:

• Deep Research capability that can help evaluate thousands of pages of classified information 
• Report Generation for multiple customized report templates 
• Text2SQL intelligence applications to make analysts more efficient and embed a culture of data-driven decision-making.

We are seeking an experienced product manager to join our team and play a pivotal role in building AI solutions with and for our customers. The ideal candidate will have a strong understanding of software engineering principles and practices and deep experience with ML/AI application development. You will be responsible for owning large AI projects across many Government customers. 

You will:

• Develop enterprise grade solutions that leverage cutting edge AI to drive business value at world class companies across many industries. 
• Work with executives at Scale and our customers to determine and execute the product strategy of the business.
• Own end-to-end product development by understanding customer pain points, defining product requirements, managing development, testing, and launches.
• Lead cross-functional teams including engineering, product design, operations, marketing, go-to-market and finance.
• Develop a point of view and execute on turning the solutions we build into repeatable software that we can commercialize across the industry.

Ideally you will have: 

• Top Secret SCI security clearance
• Technical degree in computer science, engineering, or equivalent experience
• 4+ years of experience in building ML-powered products, experience in enterprise-facing products is a plus
• Strong understanding of generative AI technologies and their applications in enterprise settings
• Experience operating in a fast-paced environment with high ambiguity
• Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams
• Prior Military or Government Experience 
• Some coding experience (Python)