AI Research Engineer - NLP & Generative AI

1 Month ago • 4 Years + • Research Development

Job Summary

Job Description

We are seeking a highly motivated AI Research Engineer with a strong background in Natural Language Processing and Generative AI to join our growing team. The ideal candidate will be passionate about advancing open-source LLMs, embedding techniques, and vector databases, and will have hands-on experience building classification models. Experience in the customer support industry and knowledge of MLOps/LLMOps practices will be a strong plus. Responsibilities include developing and implementing NLP and Generative AI models, contributing to open-source LLMs, and working with vector databases.
Must have:
  • Proficiency in Python and deep learning frameworks (PyTorch, TensorFlow)
  • 4+ years of experience
  • Solid understanding of NLP algorithms
  • Experience with open-source LLMs
  • Expertise in embedding techniques
  • Experience with vector databases
  • Hands-on experience building NLP classification models
  • Familiarity with MLOps and LLMOps
Good to have:
  • Experience in customer support or conversational AI
  • Knowledge of deploying AI applications in cloud environments
  • Contributions to open-source NLP/LLM projects
  • Experience with prompt engineering
Perks:
  • Hybrid setup
  • Worker's insurance
  • Paid Time Offs
  • Other employee benefits

Job Details

About the Role

We are seeking a highly motivated AI Research Engineer with a strong background in Natural Language Processing (NLP) and Generative AI to join our growing team. The ideal candidate will be passionate about advancing open-source LLMs, embedding techniques, and vector databases, and will have hands-on experience building classification models. Experience in the customer support industry and knowledge of MLOps/LLMOps practices will be a strong plus.

Requirements

Required Skills and Qualifications

  • Strong proficiency in Python and deep learning frameworks (e.g., PyTorch, TensorFlow).
  • 4+ years of experience
  • Solid understanding of NLP algorithms, transformer architectures, and language model training/fine-tuning.
  • Experience with open-source LLMs (e.g., LLaMA, Mistral, Falcon, etc.).
  • Expertise in embedding techniques (e.g., OpenAI, HuggingFace, SentenceTransformers) and their applications in semantic search and RAG.
  • Experience with vector databases such as Weaviate, Pinecone, FAISS, or Milvus.
  • Hands-on experience building NLP classification models.
  • Familiarity with MLOps tools (e.g., MLflow, DVC, Kubeflow) and LLMOps platforms for managing LLM pipelines.
  • Excellent problem-solving skills, ability to work in a fast-paced environment.

 

Preferred Qualifications

  • Prior experience in the customer support or conversational AI industry.
  • Knowledge of deploying AI applications in cloud environments (AWS, GCP, Azure).
  • Contributions to open-source projects in the NLP/LLM space.
  • Experience with prompt engineering and fine-tuning for specific downstream tasks.

Benefits

  • Hybrid setup
  • Worker's insurance
  • Paid Time Offs
  • Other employee benefits to be discussed by our Talent Acquisition team in India

Closing: 

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.

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Keywords Studiosare the leading provider of creative and technical services to the global video game industry. We are trusted and relied upon by 23 of 25 top video game companies to collaborate with them throughout the concept, development, and live operations of the most popular AAA franchises in the world. Great games are the product of great teams, and exceptional individuals are essential to their success. Are you ready to be part of something truly remarkable and unlock your full potential?Join Our Team!We are seeking talented individuals of all experience levels to become part of our team and help us entertain the world!

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