Analyst, Enforcement and Reporting (Law Enforcement)

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM 

The Enforcement team fulfills a vital function in combating fraud and financial crime, with a focus on disrupting perpetrators, maintaining collaborative relationships with external law enforcement agencies, and processing inbound requests from the relevant authorities.

ABOUT THE ROLE 

As a Law Enforcement Analyst you’ll be working in the Law Enforcement Team at Tide. You will need to be organised and be able to remain calm under pressure to carry out this role efficiently. You will use your communication skills, working with external agencies to resolve their queries in a timely manner. You will also use these skills to communicate within your team and across departments in the course of your duties. You will use your interpersonal skills in building and maintaining relationships with many Public Sector organisations and regulatory bodies, taking initiative in a very busy, and always changing work environment. 

As a Law Enforcement Analyst you will:

• Respond to queries by external organisations in a timely manner
• Deal with Classified information as laid out by the UK government's classification scheme
• Prioritise requests based on legal requirements
• Verify external contacts and maintain Information Security within your Team
• Work in accordance with the GDPR 2018 framework
• Field queries from other teams

WHAT WE ARE LOOKING FOR 

We are seeking a Law Enforcement Analyst to be on the front line of handling enquiries from external law enforcement agencies. You will be a great fit if:

• You want to get into a Financial Crime role within a Fintech
• You are able to show a keen interest in Financial Crime, Fraud and Data Security Legislation 
• You are able to remain calm under pressure
• You have proven communication and interpersonal skills 
• You are able to carry out multiple different tasks and stay organized while doing so
• You are a problem solver and willing to share your solutions
• You have prior customer service experience

WHAT YOU WILL GET IN RETURN

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget 
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.