Area Sales Manager - Deputy Manager
Job Summary
Job Description
Paytm is a leading mobile payments and financial services company in India. This role is responsible for the growth of Oil and Gas / Dairy offline transactions and users. Key responsibilities include managing and training a service team, setting service targets, monitoring team performance, collecting customer feedback, traveling to customers to present offerings, closing service requests through various communication channels, and developing long-term customer relationships. The role also involves implementing a service management process to prioritize key customers and prospects. The ideal candidate will handle an assigned territory for Oil and Gas, possessing good communication and leadership skills, with knowledge of Excel being optional.
Must have:
- 5+ years of distribution sales experience in EDC, fintech, banking/insurance sales
- Manage, train, and guide the service team
- Set and track sales targets
- Review sales team performance
- Increase customer engagement
- Handle assigned territory for Oil and Gas
- Good communication and leadership skills
Good to have:
- Knowledge of Excel
4 skills required
Job Details
About us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team : – Oil & Gas / Dairy. This team is directly responsible for growth of Oil and Gas / Dairy offline transactions & users at Paytm.
Responsibilities:
* Managing, training, and providing overall guidance to the Service team of an assigned territory.
* Setting reasonable Service targets to be achieved by the team.
* Monitoring the performance of the service team and motivating members to meet or exceed service targets.
* Collecting customer feedback and providing updates to senior management.
* Traveling to potential and existing customers within an assigned service area to present company offerings and build brand awareness.
* Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close service requests.
* Developing and sustaining long-term relationships with customers.
* Implementing a service management process to assist the service team in identifying and prioritizing key customers and prospects.
Requirements:
* 5+ yrs of experience of Distribution sales in EDC, fintech, Banking / Insurance
Sales.
* Set and track sales targets for the team.
* Review of Sales Team.
* Research and discover methods to increase customer engagement.
* Will be handling assigned territory for Oil and Gas.
* Good communication and leadership skills.
* Knowledge of Excel (Optional).
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