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Team: Brand Creative
Are you a seasoned Art Director with a passion for designing customer-focused, high-impact creative? The Brand Creative team is looking for an Art Director to lead the creative direction for US CRM campaigns! In this role, you will oversee the design and execution of engaging email, push notification, SMS, and other customer communications, all tailored to the unique needs of the US market while aligning with global brand standards.
As the lead Art Director for US CRM, you’ll be responsible for guiding our external agency in crafting visually compelling creative that engages customers, drives retention, and enhances their overall experience. You will work closely with internal and external cross-functional teams including marketing, category BUs, and social strategists, to deliver exceptional customer experiences. You will also have the opportunity to produce in-house creative work for CRM touchpoints as needed.
At eBay, you’ll have the chance to shape the customer experience for millions of users in the US market. As the Art Director for CRM creative, you’ll be at the helm of campaigns that drive customer engagement, loyalty, and retention. If you’re passionate about creating visually compelling content, have a strong understanding of the US market, and want to make a direct impact at one of the world’s leading e-commerce brands, this is the role for you.
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is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about 's commitment to ensuring digital accessibility for people with disabilities.
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