Atlassian Administrator

The opportunity

In this role, you will help craft the overall vision of and be responsible for our Atlassian suite of products including Jira and Confluence. This includes partnering with many teams across our globally dispersed enterprise to drive best practices and improved automation.

What you'll be doing

• Provide application support for JIRA and Confluence that includes training and documentation.
• Create/maintain Confluence spaces, permission schemes, JIRA projects, workflows, screen schemes, custom fields, permission schemes and notification schemes
• Onboard new teams to JIRA and help existing teams optimize their workflows and analyze requests for new JIRA functionality, implement new features, triage incoming support requests
• Develop key metrics, dashboards, and advanced filters in JIRA/Confluence to provide meaningful operational/performance metrics and status reports
• Apply built-in customization and third-party add-ons to extend Atlassian Suite functionality as needed

What we're looking for

• Advanced knowledge of the Atlassian Suite (Both Data Center and Cloud) with an excellent understanding of general administration and configuration
• Good troubleshooting, analytical, communication and client interfacing skills
• Experience working in a fast-changing, dynamic, and agile environment, able to manage time and maintain an excellent work ethic
• Experience with common Atlassian plugins including ScriptRunner, Insight for Jira (Assets), eazyBI, Structure, ProForma, and Refined
• Understanding of business processes and ability to leverage Atlassian Suite to maximize and improve those processes

You might also have

• Familiarity with various programming and scripting languages, such as Groovy, Java, Python, Javascript, HTML, and CSS.
• Experience creating, configuring, and modifying rules and scripts using Automation for Jira including use of Smart Values.
• Knowledge of the Jira REST API structure and experience performing REST API calls or developing Jira plugins.

Additional information

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

Life at Unity

We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our career page.

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know._

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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