Atlassian Bitbucket Bamboo SME/Application Support Engineer

5 Hours ago • 3 Years + • Software Development & Engineering

Job Summary

Job Description

Our client is an EU subsidiary of a Global Financial Bank. This role focuses on the administration of deployed Atlassian products, specifically Bitbucket and Bamboo. Responsibilities include acting as an Atlassian Support Engineer, administering Bitbucket and Bamboo, setting up development/test instances, managing incidents and service requests, supporting data storage and transformation mechanisms, providing IT support during CET working hours, researching cloud migration options, and communicating feedback to stakeholders. The role also involves troubleshooting, reporting on tickets, and liaising with other teams for cross-system issue resolution.
Must have:
  • Solid experience with Atlassian products (Bitbucket, Bamboo)
  • At least 3 years of experience in Banking/Financial Services
  • Experience with deployed Atlassian products (JIRA, Confluence, Bitbucket, Bamboo)
  • Experience in data storage and transformation
  • Experience in cloud migration
  • Good communication skills with business and IT
  • Superior problem-solving abilities
  • Pleasant, friendly attitude, adaptable to change
  • Strong listening skills and attention to detail
  • Demonstrated ability to work in a fast-paced environment
  • Aptitude to switch tasks quickly and adapt to change
Good to have:
  • Training on Datawarehousing, BI, Data modelling, Microsoft SQL server, SSIS, Scrum

Job Details

Project description

Our client is an EU subsidiary of a Global Financial Bank working in multiple markets and asset classes.

This role will be focusing on the administration of already deployed Atlassian products in particular - Bitbucket & Bamboo.

Responsibilities
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Atlassian Support Engineer for the Client:

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Administration of already deployed Atlassian products

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in particular Bitbucket & Bamboo

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An immediate task is to set up the development/test instance of both Bitbucket & Bamboo in order to facilitate Jira test migration and go live.

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Effectively raise, record, monitor progress of all incidents and service requests specific to Atlassian product

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Support & implement additional mechanisms for data storage and transformation in accordance with company policies

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IT support coverage during CET working hours (incident management & resolution)

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Research & analysis of future options in terms of migration to Cloud

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Provide timely feedback to the business and stakeholders as required.

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Provide troubleshooting solutions, report and analyze tickets raised

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Liaise with other support/development teams to resolve cross-system issues

Skills

Must have

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MUST HAVE: Solid Experience with Atlassian products (In particular Bitbucket and Bamboo) .

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At least 3 years of relevant experience in Banking /Financial Services Technical Skills:

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Experience with deployed Atlassian products (JIRA, Confluence, Bitbucket, Bamboo)

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Experience in data storage and transformation

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Experience in cloud migration Non technical skills

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Good communication skills with the business people and IT

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Superior problem-solving abilities.

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Pleasant, friendly attitude, with an ability to adapt to change.

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Strong listening skills and attention to detail.

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Demonstrated ability to work in a fast-paced environment.

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Aptitude to switch tasks quickly and adapt to change.

Nice to have

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Training on Datawarehousing, BI, Data modelling, Microsoft SQL server, SSIS, Scrum

Other
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Languages

English: C1 Advanced

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Seniority

Senior

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About The Company

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