Aurora Volunteer Coordinator
Job Summary
Job Description
World Relief is seeking a compassionate and justice-advocating Aurora Volunteer Coordinator to mobilize volunteers and partner with local churches to serve immigrants and refugees. This role involves coordinating volunteer opportunities, conducting interviews, providing training and support, managing volunteer records, and implementing appreciation strategies. The coordinator will collaborate with internal teams and external partners to enhance volunteer programs and represent World Relief at community events. Responsibilities include ensuring proper volunteer onboarding and client matching, maintaining records using Excel and Dynamics, and assisting with special projects. The ideal candidate will have a mature Christian faith, a passion for empowering the church, excellent relational and communication skills, and a driver's license.
Must have:
- Mature and personal Christian faith
- Committed to World Relief's mission, vision, and values
- Passion for engaging volunteers
- Demonstrated ability to mobilize and motivate teams
- Excellent interpersonal and communication skills
- Driver's license and access to a vehicle
Good to have:
- Bachelor's degree
- Basic computer skills (Word, Excel, PowerPoint)
- Flexibility and ability to learn quickly
- Self-starter with strong initiative
- Cross-cultural experience
- Strong time management and multi-tasking skills
- Detail-oriented
- Problem-solving and planning skills
Perks:
- Competitive benefits package
- Employee discount program
4 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY:
World Relief works alongside local churches and volunteers to serve immigrants and refugees across Chicagoland. As a member of our Volunteer Mobilization Team, you will partner with our Immigrant Family Services department to foster mutually transformative relationships between volunteers and clients. This role focuses on connecting volunteers with meaningful service opportunities, offering both relational support and meeting the basic needs of refugee and immigrant families in Aurora.
This is a limited-term position funded through a grant agreement until June 30, 2026 and contingent upon funding extension.
ROLE & RESPONSIBILITIES:
- Coordinate volunteer opportunities for friendship partners, health advocates, youth tutors, and Good Neighbor teams in our Aurora office.
- Conduct volunteer interviews, provide training, and offer ongoing support and recognition.
- Ensure proper volunteer onboarding and client matching.
- Maintain volunteer records and track hours and activities using Excel and Dynamics.
- Implement volunteer appreciation strategies and organize recognition events.
- Participate in internal meetings to provide updates and feedback on volunteer progress.
- Collaborate with other volunteer coordinators, internal teams, and church mobilizers to develop, refine, and improve volunteer programs, ensuring they meet both client and volunteer needs.
- Represent World Relief at external events, including community meetings and church mobilization activities, to recruit volunteers and promote World Relief’s programs.
- Assist with special projects, events, and tasks as assigned by the Volunteer Engagement Manager.
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Passion for engaging volunteers in service opportunities
- Demonstrated ability to mobilize, convene, motivate, coach, and facilitate individuals and teams toward a common purpose
- Relational intelligence, excellent interpersonal and written/spoken communication skills
- Driver’s license and access to a vehicle required
- Periodic evening and weekend availability required
PREFERRED QUALIFICATIONS:
- Bachelor’s degree preferred
- Basic computer skills (Word, Excel, PowerPoint); other design skills a plus
- Flexibility and the ability to learn quickly in a fast-paced work environment
- Self-starter with strong initiative and follow-through
- Demonstrated ability to work sensitively and effectively in cross-cultural settings
- Strong time management and multi-tasking skills
- Detail-oriented and able to prioritize day to day and week to week
- Cross-cultural experience and an ability to train and educate adult learners about cross-cultural relationships and dynamics
- Excellent problem solving and planning skills, and a willingness to analyze and adapt processes to better achieve goals
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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