Business Analyst - First Games

About Paytm Group:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About Us:

First Games is India’s leading gaming app for real money games. Our platform consists of skill based games, like Rummy, Ludo, Poker, Fantasy and Call Break, that are being enjoyed by over 3 Cr real players across the nation. Our vision is to use top-notch technology to create value on the hours a user spends on gaming on our platform. With over 1,000Cr in monthly winnings and 1.2Bn games played annually, our focus is on innovating user experience on our platform and providing unbeatable value in terms of entertainment & rewards.

About the Role-

We are seeking a self-motivated Business Analyst to join our team. In this role, you will be instrumental in providing data-driven insights to our Business and Product Management teams. You will leverage your strong SQL, Tableau, Python and Excel skills to extract and manipulate data from our database, and will be responsible for building and maintaining automated dashboards and data pipelines that feed into our reporting infrastructure. This is an excellent opportunity for someone who is passionate about data, detail-oriented, and eager to make a tangible impact on business decisions.

Key Responsibilities

• Collaborate with cross-functional teams to understand business needs and translate them into actionable data-driven insights.
• Create and maintain automated dashboards using tools like Tableau, Superset to visualize key business metrics that support decision-making.
• Leverage SQL to extract and analyze data from various systems, ensuring accuracy and relevance.
• Use Python for exploratory automation, data analysis, trend spotting, and visual storytelling.
• Continuously evaluate existing reporting processes to identify improvement or automation opportunities.
• Monitor data flows and pipelines to ensure timely and accurate reporting; troubleshoot issues proactively.
• Uphold high standards of data quality and consistency across reporting and analysis efforts.
• Support stakeholders with ad-hoc analysis, business insights, and recommendations in a fast-paced environment.

Qualifications

• Bachelor's degree in Engineering, Computer Applications, Analytics or related field
• 4-5 years of experience in data analysis, data operations, data engineering or similar role
• Proficiency in SQL, Python, Tableau/Superset and MS Excel
• Understanding of user engagement and retention metrics
• Strong analytical and problem-solving skills
• Good communication and presentation abilities
• Attention to detail and ability to manage multiple priorities effectively

Why join us:

• A collaborative output driven program that brings cohesiveness across businesses through technology.
• Improve the average revenue per use by increasing the cross-sell opportunities.
• Flat hierarchy and open communication.

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.

It’s your opportunity to be a part of the story!