Business Development - Manager/Sr. Manager - Loyalty (Oil & Gas)

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Team: The Oil and gas vertical Focused Offline payment solution team. Includes payment of oil/petrol and gas bills via QR Codes and POS machines. Predominantly dealing with Petrol and gas station Merchants and other Retail business ,handling end to end sales and Operations. Onboarding new merchants for offline solutions and servicing existing merchants. Maintaining good relationship with PSU Companies / Oil marketing Companies.

Role Overview:

We are seeking a results-driven and relationship-oriented Business Development Manager to drive strategic partnerships in the loyalty and rewards ecosystem. The role involves identifying, negotiating, and onboarding brands, merchants, and corporate partners to expand our loyalty program offerings, enhance member engagement, and drive incremental revenue.

Key Responsibilities:

Partnership Development & Acquisition

• Identify and target potential partners across industries (FMCG, retail, travel, ecommerce, BFSI, hospitality, etc.) for loyalty tie-ups.

• Pitch the value proposition of our loyalty solutions and negotiate win–win partnership

agreements.

• Build multi-sector partner portfolios to enhance member redemption and earning

opportunities.

Account Management & Relationship Building

• Manage key partner accounts to ensure satisfaction, retention, and growth.

• Collaborate with partners on co-branded campaigns, joint promotions, and customer

engagement initiatives.

• Track partner performance and recommend optimization strategies

Market Research & Strategy

• Conduct competitor analysis, industry trend monitoring, and opportunity mapping in

the loyalty space.

• Work with product and marketing teams to align partner offerings with customer

needs and company goals.

Revenue & KPI Management

• Deliver on sales and partnership acquisition targets.

• Ensure partner deals contribute to incremental revenue, customer acquisition, and

engagement KPIs.

Required Skills & Qualifications

• Education: Bachelor’s degree (MBA preferred) in Business, Marketing, or related

field.

Experience:

o 5–10 years in business development, partnerships, or sales (preferably in loyalty

programs, rewards platforms, fintech, or allied sectors).

o Proven track record of closing B2B deals and managing partner portfolios.

• Skills:

o Strong negotiation, presentation, and networking abilities.

o Understanding of loyalty program mechanics, reward redemption models, and

partnership monetization.

o Ability to work cross-functionally with product, marketing, and analytics

teams.

o Proficient in MS Office and CRM tools.

Key Attributes

• Entrepreneurial mindset with a passion for partnerships.

• Strong communication and interpersonal skills.

• Ability to work in a target-driven, fast-paced environment.

• Analytical thinking with data-driven decision-making capabilities.

KPIs

• Number of new partnerships signed.

• Partner revenue contribution to overall loyalty program.

• Customer engagement and redemption rates driven by partner offers.

• Retention and satisfaction scores of existing partners.

Compensation:

If you are the right fit, we believe in creating wealth for you With enviable 500 Mn+ registered users, 21 Mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!