Case Management Specialist

Job Description

Case Management Specialist

Bristol, UK

Bristol/Hybrid – minimum 3 days on site per week

An exciting opportunity has arisen for a Case Specialist to join the team in Bristol.

As a Case Specialist, you will support Business Leaders in the delivery of HR processes and policies around Discipline, Grievance, Performance Management, Capability and informal resolution.  You will use a number of tools to support you in the role such as Company Policies, Workday and Empactis. You will be required to upskill people leaders, support and guide people leaders in all relevant process and provide the business regular business insights and drive compliance to process and improvement activities.

Why Rolls-Royce?

Rolls-Royce is one of the enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting, and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey.

We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

What we offer:

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

What you will be doing:

• Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and supporting Line Managers with Grievances raised by Employees
• Support people leaders with conflict issues and driving a speedy resolution
• Train, support and guide leaders in all aspects of Case Management
• Produce Trends and Analysing data for all Business area on various Employee Relation aspects
• Responsible for identifying lessons learnt on all processes and identifying and implementing improvements
• Driving compliance and continuous improvement in all relevant policies, procedures and practice
• Identify legal challenges and resolutions
• Identify policy and procedure changes based on legal updates  

Who we’re looking for

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. For this role you will need to demonstrate understanding of the appliable health and safety standards and we are looking for someone who is/has:

• Degree qualified in a Business or HR Discipline or equivalent experience
• Case Management experience
• Experience in managing discipline, grievance, and conflict issues through the process
• Articulate, numerate with the ability to manipulate, and present data as required
• Comfortable around key tools including Excel, PowerPoint, Word
• Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage
• Well-developed customer and relationship management skill set
• Ability to influence people leaders effectively in a business environment
• Problem solving approach to process improvement

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

We welcome applications from people with a refugee background.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce

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