Center of Excellence Specialist

Description

Employment Type: Contract (5 months)

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The specialist plays a key role in managing and supporting supply chain operations through Kinaxis Maestro RapidResponse (ZIP). The role involves advanced Excel-based data management, inventory management, project schedule conversions, issue tracking, and close collaboration with project managers and cross-functional teams. With a strong focus on accuracy, process efficiency, and timely delivery, the specialist ensures smooth project execution and supports digital transformation initiatives.

What you’ll do in this role:

Employees employed in this role shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work on state-of-the-art software Kinaxis RapidResponse (ZIP) and develop proficiency in navigating and utilizing the tool effectively.
• Apply critical thinking to identify, analyze, and troubleshoot issues.
• Use advanced MS Excel skills to create, manage, and convert project schedules into Kinaxis RapidResponse (ZIP) formats.
• Upload, validate, and maintain project schedules within Kinaxis RapidResponse.
• Collaborate with project managers and cross-functional teams to address queries and ensure accurate updates.
• Periodically update project schedules based on inputs from project managers and maintain alignment with defined formats.
• Support the Digital Transformation team in Kinaxis RapidResponse\-related activities.
• Manage the Kinaxis issue tracker, coordinate resolution, and keep stakeholders informed of progress.
• Perform supply chain and inventory analysis to ensure operational health and mitigate risks through data-driven methods.
• Partner with inventory management teams to proactively address risks and optimize outcomes.
• Contribute to process improvement initiatives by defining and implementing streamlined, efficient practices.
• Meet strict deadlines while maintaining a strong focus on quality and accuracy.
• Carry out any other tasks assigned by the Lead/Manager.

What you will bring to the team:

• Bachelor’s degree, with a specialization in Supply Chain.
• 1–2 years of experience in supply chain management, customer service, project coordination, or data management/analysis.
• Strong communication skills with the ability to collaborate effectively across internal teams and with clients.
• A quality-focused mindset, with the ability to identify risks and support change management initiatives.
• Strong organizational skills with the ability to prioritize tasks while aligning with project objectives and deliverables.
• Proven capability to support project goals and adapt approaches to meet evolving business needs.
• Ability to perform under pressure and execute tasks accurately in time-sensitive environments.
• High proficiency in Microsoft Office tools, particularly Excel, with prior experience in ERP or similar software preferred.
• Exceptional attention to detail and a commitment to delivering accurate, reliable results.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Job timings: 8:00 PM to 05:00 AM (Pk time)