Cerner PowerChart Support Specialist

Job description:

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Cerner PowerChart Support Specialist

Role/Responsibilities

• Analyze and streamline healthcare business processes to improve operational efficiency.
• Collaborate with healthcare stakeholders to gather requirements and provide solutions that meet business needs.
• Identify opportunities for automation and digitization to enhance healthcare process efficiency.
• Develop and implement strategies to optimize healthcare workflows and achieve cost savings.
• Monitor key performance indicators (kpis) to evaluate the effectiveness of implemented process improvements in healthcare settings.

• 6+ years of experience working with the Cerner Millennium EHR system or similar EHR platforms.
• Proficiency in at least two Cerner modules as listed above.
• Strong understanding of clinical workflows and healthcare operations.
• Excellent communication and interpersonal skills.
• Good Experience with Cerner Powerchat and CareNet
• Strong problem-solving and analytical abilities.
• Ability to learn and adapt to new technologies and EHR platforms.
• Knowledge of healthcare regulations and compliance, including HIPAA.
• Experience with Oracle Health Foundation EHR: Clinical /Patient Portal/ Scheduling Management /Registration Management
• Customer service orientation and a willingness to work closely with clinical staff.

• Certification in Cerner Millennium EHR system or specific Cerner modules.
• ITIL Foundation certification for understanding IT service management best practices.
• Project Management Professional (PMP) certification for managing EHR-related projects.
• Experience with SQL and data analysis tools for generating reports and analyzing EHR data.
• Familiarity with other EHR systems and interoperability standards (e.g., HL7, FHIR).