Job Summary
Job Description
As a Live Stream Moderator, you are responsible for keeping the chat clean, moderating behavior, and enforcing the rules of the stream to ensure the chat is friendly and civil. This involves moderating the chat for insults, offensive language, inappropriate content, and spam. You will be monitoring incoming social feeds in real-time. Responsibilities include moderating live comments according to client-specific guidelines, carrying out moderation and training as scheduled, offering support to other moderators, mentoring new moderators, and banning users/comments that violate rules.
Must have:
- Excellent US English level with strong written skills
- Ability to work in fast-paced environments and multitask
1 skill required
Job Details
About Us:
Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in Northern California, Los Angeles, the New York Tri-State Area, the Southeastern US, and the Rocky Mountain Region.
We are Looking for:
Our Live Stream Chat Moderators protect Amazon’s brands and make sure their reputation is kept safe at all times; they are key in providing a positive social experience for all users, while being aware of any potential issues on the live streams.
As a Live Stream Moderator, you are responsible for keeping the chat clean, moderating behavior and enforcing the rules of the stream with the aim to ensure the chat is friendly and civil. This means moderating the chat for insults, offensive language, inappropriate content and spam. In this type of work, you’ll be monitoring incoming social feeds in real time! This is an optional on-site position on a temporary part-time/ad-hoc basis.
Job Responsibilities:
- Moderating live comments in accordance with client-specific guidelines.
- Carrying out moderation and training accordingly to the times scheduled in the project schedule.
- Offering support to other moderators who need assistance as well as mentoring new moderators and supporting them.
- Ban users/comments that violate tenets during HVE.
Qualifications and Experience:
- Excellent US English level: As you’ll be reviewing comments in US English, having outstanding written communication skills and the ability to read between the lines is a must.
- Ability and feeling comfortable working in fast-paced environments with the ability to multitask and navigate a fast-moving live chat.
- Ability to be assertive, discerning, and decisive when making judgment calls regarding what is appropriate.
Compensation & Benefits:
Compensation range for this position $20-$23/hour.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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About The Company
Advanced Systems Group (ASG) empowers creativity through technology for Media Creatives and Content Owners.
By fusing technical and creative expertise, we design, build, and operate media-centric solutions to bring your vision to life. We deliver proven results by deploying engineering, system integration, training, and support services along with customized operational, and managed services for all phases of media production. Industry leaders rely on ASG to transform their operations on-premises and in the cloud.
From production to delivery, whether on-premises or in the cloud, ASG’s goal is to ensure customer success throughout the entire media supply chain. Our tailored services and solutions help our clients meet their objectives efficiently.
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