We are seeking a Clinical Consultant, preferably with a background in echocardiography, vascular technology, or nuclear cardiology, to join our Philips Healthcare IntelliSpace Cardiovascular (ISCV) team—responsible for implementing ISCV software solutions, providing customer and employee training, building cardiology reports in collaboration with customers, supporting go-lives, and troubleshooting issues while proactively anticipating and addressing customer needs.
Your role:
- Serve as a clinical consultant with the customer providing a smooth, effective, and successful implementation of IntelliSpace Cardiovascular. Collaborate with customers in determining the most effective configuration of ISCV to maximize efficient workflow for the end users.
- Provide training and education to customers on software functionality, workflows, and best practices. Document training, issues, and solutions for internal knowledge and process improvement.
- Anticipate customer needs by proactively identifying potential challenges and recommending appropriate solutions.
- Collaborate with cross-functional teams (sales, product development, support) to deliver exceptional customer outcomes. Maintain the highest level of integrity and professionalism when collaborating with customers and internal teams.
- Travel required up to 70% by car and air to customer sites in the United States, Canada, and Puerto Rico.
You're the right fit if:
- You’ve acquired 2+ years of experience working in a cardiovascular clinical setting. Direct patient care experience preferred.
- Your skills include:
- Experience with healthcare IT systems, imaging workflows, or related medical software strongly desired.
- Excellent troubleshooting and analytical skills with a focus on problem solving.
- You have a Bachelor’s degree in areas such as Medical Industry, Clinical Support, Healthcare, Customer Service, or 6+ years of equivalent experience.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position.
- You have strong interpersonal and communication skills with the ability to work effectively in a team-oriented environment. You are self-motivated with the ability to work independently and manage multiple priorities.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a field role.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.