Community Growth Manager

We are on the prowl for more Bears to join us at our Global HQ (AKA Bear Force One)! Being a Bear means you’ll be part of a team building Telegram-native games, bots, and mini-apps — and scaling them into real economies. We are now looking for a Community Growth Manager who will own the engagement, communications and systems that power our Telegram and Discord communities.

You’ll work closely with the dev and growth teams to deploy high-leverage campaigns, handle day-to-day player needs, and keep our channels running like a machine.

We are an equal opportunity employer. We celebrate diversity, welcome applications from candidates from all walks of life, and are committed to creating an inclusive environment for all Bears.

Your responsibilities will include:

• Maintaining Discord and Telegram security, permissions, roles, and bot access
• Keeping community channels structured, clean, and up to date
• Fielding player feedback and routing key issues to the right teams and supporting quick and effective resolutions
• Helping onboard and orient new players across TG and Discord
• Creating daily and weekly engagement campaigns inside community platforms - designed for hyper growth and community engagement
• Acting as a the voice and representative of GOAT Gaming, Hosting or participating in livestreams, Spaces, and community events to create an army of supports and community champions
• Supporting live updates, game events, and campaign activations
• Monitoring and reporting on core community KPIs (engagement, retention, churn triggers)
• Proactively keeping the knowledge base up to date and ensuring players and community are well informed and excited about GOAT Gaming.

As a successful candidate, you would have:

• 3+ years in community management with web3 experience
• Deep familiarity Telegram and Discord infrastructure, tools, and settings
• Ability to run community security protocols (role audits, channel lockdowns, bot permissions)
• Strong communication skills across text, voice, and video
• Enterprising attitude with confidence in outreach, partnership building and cross-community engagement
• Confidence running AMAs, Spaces, or going live with the team
• An instinct for player support — knowing communication benchmarks, how and when to engage, hype, or de-escalate
• Terminally online energy — you know where the conversation is and how to redirect it
• Proactivity in spotting problems, opportunities, and making systems better
• A results-driven mindset, with a focus on community-led growth

As a bonus, you would:

• Have experience launching referral or reward-based engagement campaigns
• Have used AI tools to automate or scale community content
• Be comfortable working with Zendesk or similar support platforms
• Have helped scale a community or mini-app inside the Telegram ecosystem
• Have experience with basic bot scripting, moderation tools, or onboarding flows