Consultant

Role: Consultant

Location: Melbourne or Sydney

Job type: Full time, Permanent, Hybrid

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

As a Consultant, this is what you’ll be doing:

QS is seeking an enthusiastic, imaginative, and effective consultant to join its established and rapidly growing higher education performance consulting practice. The practice comprises a vibrant and skilled team of experienced and passionate higher education experts delivering high quality strategic insight and advice to education institutions and policy makers worldwide.

QS Expertise

The position will be focused on: taking a proactive role in supporting the practice’s global engagement in terms of development and delivery; contributing effectively to the service offering development in synergy with the different parts of the business; and participating increasingly in executive representation -thought-leadership/ professional commentary- to help universities and their stakeholders best maximise their positive impact.

The successful candidate will have existing experience of working in similar or related positions, ideally in the Higher Education sector.

Role responsibilities

• Consulting Engagement – contributing to international consulting projects including occasionally taking a leading role on some components: planning, managing, and delivering; ensuring high expectations for quality in all assigned projects and deliverables
• Business Development – contributing to business development opportunities for prospective clients: scoping and proposal tailoring.
• Customer Experience – enhancing the customer experience to convert one-time satisfied customers to long-term partners and champions
• Product Development – contribute to channel insights surfaced through close working with the team and QS stakeholders into evidence-based feature recommendations for products and services across the QS portfolio
• Sector Expertise –build a sound a working knowledge of international higher education
• And any other duties that fall within the scope and purpose of the role.

Key skills and experience

We’d love to hear from you if you have most, or all of the following:

• Highly adaptable and quick learner
• Strong attention to detail with a commitment to ensuring high quality delivery
• Confident approach and creative mindset oriented towards problem-solving and strategic development
• Strong commitment to maintaining and surpassing standards
• Ability to manage workload and competing deadlines with minimal handholding
• Excellent organisational skills, with the ability to manage multiple tasks and deadlines
• Excellent team-work ethic, able to learn from other team members, to; incorporate constructive feedback autonomously; ready to support the wider team - autonomy and collaboration
• Ability to take the initiative and to proactively suggest solutions when problem-solving
• Highly effective presentation and communication skills, supported strongly by data where appropriate and backed up by a commitment to excellent customer service (Advanced PowerPoint: mandatory; skills in other design tools a plus)
• Robust standards of concise, professional, and insightful report writing
• Confidence with data processing and visualisation tools (Advanced Excel, Tableau, R, etc.) is a plus
• Professional fluency in English; a fluent command of one or more the following languages: Arabic, Spanish, Mandarin, Portuguese or French is a plus
• Experience in higher education and/or established consulting practice experience is a plus.

Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

Outside of the standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.