Credit Controller

3 Months ago • All levels

Job Summary

Job Description

The Credit Controller role focuses on limiting the company's exposure to bad debt through active account management. The role involves working within a team to meet monthly debt reduction targets and reduce debtor days. Key responsibilities include reconciling the EMEA ledger, allocating payments, handling queries, managing order releases, ensuring timely invoice uploads, reconciling chargebacks, liaising with internal departments, and chasing overdue debt. The position requires building relationships with internal and external customers and ensuring timely payments from customers.
Must have:
  • Experience in Credit Control
  • Experience with EMEA ledger.
  • Excellent IT skills including intermediate Excel.
  • EDI experience.
  • Experience in working towards targets.
  • Excellent customer service skills.
Good to have:
  • Experience within an FMCG industry.
  • Experience with the Amazon Central Supplier system.
Perks:
  • Competitive compensation package with full benefits.
  • 401(K) plan with matching contributions.
  • Creative work environment.

Job Details

The purpose of this role, through active account management, is to limit the company’s exposure to bad debt. This role holder will work within a team of Credit Controllers to meet monthly debt reduction targets and reduce debtor days. Reporting into (and receiving daily support from) the Credit Control Team Leader and AR Manager, you will have full end to end ownership on a mixed currency ledger and include Key Accounts. Building excellent relationships with both your internal and external customers is paramount in the success of this role.
 
What You’ll Do:
  • Reconciling EMEA ledger.
  • Daily allocation of payments in a timely manner.
  • Allocating of credits where applicable.
  • Dealing with daily queries, i.e., copy invoices and POD's.
  • Manage release of orders to balance credit risk vs supporting business growth.
  • Ensuring invoices are uploaded in a timely manner to assist with cashflow.
  • Reconcile chargebacks and forward all necessary credits for approval.
  • Liaising with departments internally.
  • Weekly statements to customers.
  • Reducing bad debt on ledger.
  • Upload of EDI (where applicable).
  • Ensuring timely payments from customers.
  • Daily contact via email, portal, and telephone with customers.
  • Following internal processes and controls (SOX Compliance).
  • Chasing overdue debt.
  • Updating systems and shared spreadsheets.
  • Taking payments over the phone from customers.
  • Ability to work unsupervised.
What You’ll Bring:  
  • Experience working in Credit Control, ideally within an FMCG industry.
  • Experience with the Amazon Central Supplier system an advantage.
  • Excellent IT skills including intermediate Excel.
  • Experience of an EMEA ledger.
  • EDI experience.
  • Experience in working towards targets.
  • Open to change and new ways of working.
  • Excellent customer service skills.
  • Takes prompt actions to deliver results and support the team when required.
  • Ambitious, driven and focused with a can-do attitude.
  • Excellent verbal and written communication skills.
  • The ability to listen and interpret information, but also challenge the status quo.
  • A highly organized and proactive approach to work.
  • Able to prioritize workload and respond to multiple deadlines and tasks.
  • Able to assess information, quality orientation, speed, and accuracy.
 

What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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About The Company

Thank you for considering a career with Funko! We appreciate your interest in joining our vibrant community. Here, we celebrate creativity, passion, and the joy of fandom. Whether you’re looking to unleash your potential in a dynamic role or collaborate with fellow enthusiasts, we’re excited to explore the possibilities together. Your journey to bringing joy to fans starts here!

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