Customer Engineer III, Applied AI, Google Cloud

5 Days ago • 10 Years + • Artificial Intelligence • $165,000 PA - $245,000 PA

Job Summary

Job Description

As a Customer Engineer III, Applied AI, you'll partner with technical sales teams as an Applied AI subject matter expert, differentiating Google Cloud to customers. Responsibilities include helping customers understand Google Cloud's power, developing cloud solutions, engaging in proofs of concept, and troubleshooting technical issues related to Google's Generative AI solutions. You'll present solutions to customers, understand their needs, and work with product management to improve Google Cloud products. This role requires strong technical, communication, and organizational skills, along with experience in cloud-native architecture, conversational AI, and AI solution development. You'll be part of a team promoting equal opportunities and working in a respectful environment.
Must have:
  • 10+ years cloud native architecture experience
  • 3+ years Conversational AI experience
  • AI solution building/leveraging ML APIs
  • Experience with development methodologies
  • Technical stakeholder & executive engagement
Good to have:
  • Contact center tech experience
  • Experience with AI (ML APIs, LLMs, RAG)
  • Java, C++, or Python coding experience
  • Document & image AI experience
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • 3 years of Conversational AI technology experience.
  • Experience building or leveraging Artificial Intelligence Solutions or ML APIs and developing applications utilizing AI methods or frameworks.
  • Experience with development methodologies, modernizing legacy applications, and application performance profiling and tuning.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

  • Experience with contact center technologies and platforms and building conversational applications.
  • Experience with building and using AI (e.g., ML APIs, Machine Learning templates, RAG, LLMs).
  • Experience in coding using Java, C++, or Python.
  • Experience with document and image AI.
  • Passion for technology and innovation.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as an Applied AI subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to Google’s first-party Generative AI solutions for customer experience applications. You will use your presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have technical, communication and organizational skills.

In this role, you will be a part of a team of fellow Googlers working in an environment of respect and where we promote equal opportunities.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $165,000-$245,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Help prospective customers and partners understand the power of Google Cloud, explain technical features, help customers design architectures, and problem-solve any potential roadblocks.
  • Share in-depth AI expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Demonstrate the business value of Google Cloud Applied AI solutions that meet, enhance, and innovate for our enterprise customers.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud. 
  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Similar Jobs

NVIDIA - Senior Software Engineer, DGX Cloud Orchestration

NVIDIA

California, United States (Remote)
1 Week ago
Google - Software Engineering Manager II, Google Cloud Compute

Google

Seattle, Washington, United States (On-Site)
3 Days ago
Google - Software Engineer II, Health and Trackers, Data Foundation

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
4 Days ago
Easygo - Software Development Engineer, Kick Android

Easygo

Melbourne, Victoria, Australia (On-Site)
2 Months ago
Dream Sports - SDE 3 - Backend

Dream Sports

Mumbai, Maharashtra, India (On-Site)
8 Months ago
Trend Micro - Sr. AI Engineer

Trend Micro

Taipei City, Taiwan (On-Site)
6 Months ago
Interface AI - Vice President of Engineering

Interface AI

United States (Remote)
2 Months ago
Google - Senior Software Engineer, Core Machine Learning, Google Cloud

Google

Mountain View, California, United States (On-Site)
4 Days ago
Saama Technologies,  Inc  - NLP Engineer

Saama Technologies, Inc

(Remote)
1 Month ago
NVIDIA - Senior Software Engineer, TensorRT-LLM

NVIDIA

California, United States (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Intrepid Studios,  Inc  - Senior Quality Assurance Analyst

Intrepid Studios, Inc

(Remote)
2 Months ago
ION - Lead Software Engineer, Italy

ION

Pisa, Tuscany, Italy (On-Site)
6 Months ago
Google - Technical Solutions Engineer, AI/ML

Google

Bengaluru, Karnataka, India (On-Site)
1 Day ago
Netflix - Software Engineer 5 - Device Reliability

Netflix

United States (Remote)
2 Months ago
Google - Technical Solutions Consultant, Ads, Authoring Automation, gTech

Google

Hyderabad, Telangana, India (On-Site)
4 Days ago
SmileGate - Platform Division Member Authentication Backend Developer

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
3 Months ago
Google - Senior Software Engineer, Chrome Browser Infrastructure

Google

Mexico City, Mexico City, Mexico (On-Site)
4 Days ago
N-iX - Senior Java Engineer

N-iX

Poland (Hybrid)
3 Days ago
Rockstar Games - Senior Data Engineer

Rockstar Games

Carlsbad, California, United States (On-Site)
1 Month ago
Canva - Senior Backend Engineer - Support Automation and AI Enablement

Canva

Melbourne, Victoria, Australia (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Sunnyvale, California, United States

Volley - Principal Software Engineer

Volley

San Francisco, California, United States (On-Site)
3 Months ago
Riot Games - Senior Software Engineer - Matchmaking

Riot Games

United States (On-Site)
2 Days ago
Patel greene - Senior Landscape Architect

Patel greene

Temple Terrace, Florida, United States (On-Site)
6 Months ago
Epic Games - Senior Security Engineer - Asset Integrity

Epic Games

Cary, North Carolina, United States (On-Site)
4 Weeks ago
NVIDIA - Senior Cloud Test Developer Architect

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago
The Walt Disney Company - Principal User Experience Designer

The Walt Disney Company

Glendale, California, United States (On-Site)
1 Week ago
Sawhorse Productions - Business Development Lead - Commercial & Branded

Sawhorse Productions

United States (Remote)
1 Month ago
NVIDIA - Senior ASIC Physical Design Engineer - High Performance Designs

NVIDIA

Hillsboro, Oregon, United States (On-Site)
1 Month ago
Google - Product Marketing Manager, Google Ad Manager Exchange Platforms

Google

New York, New York, United States (On-Site)
1 Day ago
Evolution - In Studio Game Presenter

Evolution

Atlantic City, New Jersey, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Artificial Intelligence Jobs

Google - Technical Program Manager, AI Data Operations

Google

Hyderabad, Telangana, India (On-Site)
4 Days ago
Google - Senior Technical Solutions Consultant, AI, Customer Experience Suite

Google

Waterloo, Ontario, Canada (On-Site)
4 Days ago
Meta - AI Research Scientist, Language - Generative AI

Meta

Seattle, Washington, United States (On-Site)
5 Months ago
AI Fund - Founder-in-Residence

AI Fund

United States (Remote)
6 Months ago
Google - Photonic Engineer, Machine Learning Systems, Platforms

Google

Sunnyvale, California, United States (On-Site)
1 Day ago
Microsoft - Research Intern - GenAI

Microsoft

Redmond, Washington, United States (On-Site)
5 Days ago
Tencent - AI Technical Project Manager

Tencent

London, England, United Kingdom (On-Site)
1 Month ago
Google - Developer Relations Engineer, AI Developer Advocate, Cloud AI

Google

Sunnyvale, California, United States (On-Site)
4 Days ago
Blockville Digital Assets - AI Technology Specialist for Game Development

Blockville Digital Assets

İstanbul, Türkiye (On-Site)
9 Months ago
Equivalent Jobs - MLOPS ENGINEER

Equivalent Jobs

(Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Fremont, California, United States (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Dublin, County Dublin, Ireland (On-Site)

Atlanta, Georgia, United States (On-Site)

San Francisco, California, United States (On-Site)

Fremont, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug