Customer Equipment Engineer

9 Minutes ago • 2-3 Years
Software Development & Engineering

Job Description

This Customer Equipment Engineer position in Hammarsdale, South Africa, involves providing technical expertise and support for Buckman's field equipment to ensure high customer satisfaction. The role focuses on safe, reliable, and efficient solutions for product feeding into customer applications, coordinating cross-functionally and with third parties. Responsibilities include technical resource provision, product knowledge application, relationship building, equipment design standardization, customer interaction, safety governance, asset management, training, and continuous improvement support.
Must Have:
  • Facilitate and coordinate cross-functionally and with third parties to provide Field Equipment technical expertise and support to Buckman Sales.
  • Ensure high Customer Satisfaction with safe, reliable, timely, and efficient solutions for feeding products into Customer applications.
  • National Diploma/Degree or equivalent in Chemistry/Biochemistry/Microbiology/Metallurgy/Chemical Engineering/Mechanical Engineering.
  • Minimum 2-3 years knowledge of Buckman's key markets for which equipment is provided.
  • Knowledge of the engineering or maintenance of various pumps and control monitors associated with industrial chemical feed systems.
  • Understand materials of construction/compatibility of materials.
  • Familiar with and able to lead a HAZOP study.
  • Provide Technical Resources as a Subject Matter Expert to support the Buckman South Africa business.
  • Knowledge of Buckman processes, products, functions, and how they impact operational and front-line performance.
  • Foster relationships and become a trusted advisor to drive project performance.
  • Standardize Equipment Design and Standardization, aligned to Global Equipment standards.
  • Provide Customer Equipment Technical Resources that are strategically aligned with Buckman South Africa's goals & objectives.
  • Facilitate and coordinate HCAS governance of Customer Service Equipment.
  • Perform HAZOP studies.
  • Facilitate and coordinate the Asset Management of Customer Service Equipment.
  • Ensure that Equipment planning, asset management, and reporting processes are in place.
  • Support Management in identifying, managing and implementing Continuous Improvements and Projects.
  • Prepared to travel extensively.
  • Physically fit and able to work alone at physically challenging plants on surface.
  • Be a people-person, practically orientated, able to handle pressure, a problem solver and a team member who is self-motivated.
  • Able to communicate at all levels, be organized and self-disciplined.
  • Possess a driver’s license.
  • Computer literate with basic proficiency in Microsoft packages.
  • Understand business systems.
Perks:
  • Great prospects for growth

Add these skills to join the top 1% applicants for this job

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Description

CUSTOMER EQUIPMENT ENGINEER

MARKETING SALES OPERATIONS, HAMMARSDALE

Language(s) Requirements: English

Seniority Level: Intermediate Level

Employment Type: Full-Time

A Customer Equipment Engineer position has become available in the Sales Division.

While following the Buckman culture by fostering continuous improvement, this associate will facilitate and coordinate cross-functionally and with third parties to provide Field Equipment technical expertise and support to Buckman Sales, enabling high Customer Satisfaction with safe, reliable, timely, and efficient solutions for feeding our products into Customer applications.

Qualifications:

  • National Diploma/Degree or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical Engineering/Mechanical Engineering

Experience:

  • Minimum 2 - 3 years knowledge of Buckman's key markets for which we provide equipment
  • Knowledge of the engineering or maintenance of various pumps and control monitors associated with industrial chemical feed systems
  • Understand materials of construction/compatibility of materials
  • Familiar and able to lead a HAZOP study

Responsibilities include but not limited to:

  • Technical Resource : Provides Technical Resources as a Subject Matter Expert to support the Buckman South Africa business
  • Product Knowledge : Knowledge of Buckman processes, products, functions, and how they impact operational and front-line performance
  • Relationship Building : Foster relationships and become a trusted advisor to drive project performance
  • Standardize Equipment : Equipment Design and Standardization, aligned to Global Equipment standards.
  • Customer Interaction : Provides Customer Equipment Technical Resources that are strategically aligned with Buckman South Africa's goals & objectives
  • Safety : Facilitates and coordinates HCAS governance of Customer Service Equipment. Perform HAZOP studies
  • Asset Management : Facilitates and coordinates the Asset Management of Customer Service Equipment
  • Training and Development : Ensures that Equipment planning, asset management, and reporting processes are in place
  • Continuous Improvement and Project Management Support : Support Management in identifying, managing and implementing Continuous Improvements and Projects

The successful candidate must be prepared to travel extensively, must be physically fit and able to work alone at physically challenging plants on surface. They will be a people-person, practically orientated, able to handle pressure, a problem solver and a team member who is self-motivated. They must be able to communicate at all levels, be organized and self-disciplined.

A driver’s license, computer literacy, basic proficiency in Microsoft packages and understanding of business systems is a necessity.

The career is challenging and there are great prospects for growth.

Equity Statement

We are committed to a diverse and inclusive workplace when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

Only candidates who meet the minimum requirements will be short listed. If you have not been contacted within 3 months of the closing date of the advertisement, please consider yourself unsuccessful.

CLOSING DATE: 30 September 2025

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