Delivery Lead

Job title: Delivery Lead

Reporting to: Head of Engineering

Location: Cape Town (Hybrid)

ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S EE TARGETS

WHAT WE DO

Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can spend more time doing what they love.

If you’re looking for a new place to call ‘home’ that believes in the potential of the broader SME landscape in South Africa and a place where you’ll work with awesome people - then Lula’s the place for you!

We’re making business banking fast, human, Lula!

OUR VALUES

Collaborative - we’re a clan and work together as a team, always towards a common goal

Committed - we’re accountable and follow through no matter the challenge

Curious - we look for better ways to do things and make a positive difference

Connected - we stay close to, learn from and look to understand each other and our customers

Compassionate - we go out of our way to care about our colleagues, our customers and our community

OVERALL PURPOSE

We are looking for an experienced Delivery Lead to join our engineering team and support the delivery of our platform and business bank which underpins our business. You will need to have a solid technical background, good understanding of the SDLC and a proven track record of managing a team delivering a pipeline of continuous change.

In this role you will collaborate with cross-functional teams to manage the roadmap, ensuring that business priority is clearly understood and stakeholders’ expectations are effectively managed. Working closely with the engineering and product teams, you will be responsible for maintaining the delivery cadence, resolving blockers and delivery dependencies. Overall ensuring that the team delivers the specified requirements, on time and to expected quality standards.

Duties and responsibilities include, but will not be limited to:

• Collaborate with cross-functional teams to define and manage the backlog and roadmap, ensuring that business priority is clearly understood and stakeholders’ expectations are effectively managed.
• Coordinate the planning and delivery of the engineering team applying the appropriate best practices.
• Ensure and manage clear communication of delivery expectations to both internal stakeholders and external partner delivery leads.
• Work closely with the engineering team, to maintain the delivery cadence, resolving blockers, risks and delivery dependencies. Overall ensuring that the team delivers the expected business outcomes.
• Coordinate the planning and execution of deployments ensuring minimum disruption to business. The transition must be effectively managed and clearly communicated ensuring that all relevant stakeholders are prepared and aligned.
• Measuring the implementation efficiencies within the Agile delivery framework and ensuring teams adhere to agile best practices. This might include aligning some engineering team ceremonies, such as sprint planning, standups or refinement sessions. This would include facilitating some programme aligned agile ceremonies, such as quarterly planning, retrospectives, reviews or scrum of scrums.
• Tracking key metrics and reporting on implementation progress with a focus on continuous improvement and optimisation.

THE COMPETENCIES WE’RE AFTER

• Ability to manage multiple high-impact projects and programs, ensuring the are delivered on time, within scope and budget
• Ability to adapt to changing circumstances and priorities
• Track and report on delivery progress, risks, issues, providing transparency to management
• Excellent planning and organisation skills
• Ensure the effective utilisation of Agile methodologies such as Scrum or Kanban
• Measuring of the team efficiency within the Agile framework, ensuring alignment of stand-ups, refinements and sprint planning sessions
• Facilitating ceremonies, such as quarterly planning, Scrum of scrums and retrospectives
• Excellent communication, facilitation, presentation and negotiation skills
• Strong stakeholder management skills with the ability to manage expectations, risks and issues in a proactive manner
• Strong collaboration skills and a passion for working with people
• Strong strategic thinking, analytical and problem-solving skills
• Positive, high energy and committed to live, demonstrate and get excited about the Lula values

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• Relevant or applicable Bachelor's Degree
• 5+ years of working experience as a Delivery Lead or similar role in an agile delivery environment with a proven track record of delivering business outcomes
• A practical understanding of the software delivery life-cycle
• Thorough understanding of project management best practices, project management certification an added bonus
• Thorough Agile Coaching and Scrum Master experience
• Experience working with cross-functional teams
• Experience with tools such as JIRA, Confluence and Slack - Lula uses the Atlassian stack
• Financial services or banking experience advantageous

Please note that all appointments are subject to our background checking process, which may include Credit, Criminal and any other job inherent checks