Dental Front Office Assistant

Company Description

Minnesota Dental Surgery & Implant Center’s team has decades of experience in providing the highest quality services to their patients. We are general dentists whom are passionate about performing oral surgical procedures. We take extra care to ensure each patient feels at ease the moment they come into our office. At Minnesota Dental Surgery & Implant Center, our licensed and professional general dentists provide all-inclusive solutions for the most common tooth removal and replacement procedures performed outside of a patient’s regular dentist office.

To learn more about our office, check out our website here: https://mndentalsurgery.com/

Job Description

Job Description:

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

• Work Life Balance
• 3 Weeks PTO & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

Qualifications:

• Customer service experience
• Dental office experienced (preferred)

Additional Information

Additional Information:

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.