Design Strategist (Chicago Hybrid)

7 Minutes ago • 3 Years + • Design • $72,700 PA - $145,400 PA

Job Summary

Job Description

As a Design Strategist, you will drive human-centered design strategies for AI-powered solutions, leading discovery sessions to uncover user needs. You'll rapidly prototype concepts using AI tools, iterating based on feedback. This role involves close collaboration with Product, Engineering, Data Science, and Research teams to ensure feasible, valuable, and ethical solutions. You will champion the vision and continuously refine design processes, blending strategic thinking with hands-on execution to craft exceptional user experiences.
Must have:
  • Drive scalable, human-centered design strategies
  • Lead customer discovery sessions
  • Rapidly translate concepts into tangible prototypes leveraging AI tools
  • Collaborate across disciplines (Product, Engineering, Data Science, Research)
  • Present strategic rationale compellingly
  • Continuously refine and improve design processes and methodologies
  • Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science (with AI/HCI focus), or related field
  • 3+ years of experience in product, service, or strategic design role
  • Strong portfolio demonstrating strategic thinking and hands-on design execution
  • Mastery of planning and facilitating workshops, design sprints, and customer co-creation sessions
  • Deep expertise in user-centered design methodologies, systems thinking, and design research
  • Exceptional communication and storytelling skills
  • Proficiency with modern design and prototyping tools
Good to have:
  • Ability to utilize user data and metrics to inform design decisions
  • Foundational understanding of core AI concepts (Machine Learning, NLP, Generative AI)
  • Experience designing interfaces that promote AI transparency, explainability, and user trust
  • Experience using AI tools to rapidly prototype experiences or visualize complex data
  • Passion for speculative design and exploring novel applications of emerging AI
  • Comfort navigating ambiguity and thriving in a dynamic, fast-paced environment
Perks:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave

Job Details

Job Description

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*Must include portfolio, personal website, or work samples to be considered for the position*

**

The Opportunity

As a Design Strategist, you will be a key contributor to our innovative, AI-powered solutions. This role is a hands-on blend of design work and direct customer engagement, where you'll help uncover user needs, brainstorm new ideas, and collaborate to bring concepts to life. It's a perfect opportunity for a growing design professional who is passionate about both strategy and execution—someone excited to think about the big picture while crafting exceptional, user-centered experiences.

What You'll Do

  • **Drive Strategy:** Spearhead the creation of scalable, human-centered design strategies that address critical user needs and achieve business goals.
  • **Lead Discovery:** Plan and lead customer discovery sessions to uncover unmet needs, align stakeholders, and generate actionable insights.
  • **Prototype & Iterate:** Rapidly translate abstract concepts into tangible prototypes leveraging AI tools, iterating based on feedback from users, customers, and internal teams.
  • **Collaborate Across Disciplines:** Partner closely with Product, Engineering, Data Science, and Research teams to ensure solutions are feasible, valuable, and ethically responsible.
  • **Champion the Vision:** Present work, ideas, and strategic rationale in a clear and compelling way that inspires action from both technical and non-technical audiences.
  • **Elevate Our Practice:** Continuously refine and improve our team's design processes, methodologies, and collaborative practices.

What You'll Bring (Basic Qualifications)

  • Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science (with a focus on AI/HCI), or a related field, or equivalent practical experience.
  • 3+ years of experience in product design, service design, or a strategic design role.
  • A strong portfolio demonstrating both strategic thinking and hands-on design execution.
  • Demonstrated mastery of planning and facilitating workshops, design sprints, and customer co-creation sessions.
  • Deep expertise in user-centered design methodologies, systems thinking, and design research.
  • Exceptional communication and storytelling skills (verbal, written, and visual), with the ability to distill complex information into clear, compelling narratives.
  • Proficiency with modern design and prototyping tools to rapidly visualize and test ideas.

What Sets You Apart (Preferred Qualifications)

  • Proven ability to utilize user data and metrics to inform design decisions.
  • A foundational understanding of core AI concepts (e.g., Machine Learning, NLP, Generative AI), including their capabilities, limitations, and ethical considerations.
  • Experience designing interfaces that promote AI transparency, explainability, and user trust.
  • Experience using AI tools to rapidly prototype experiences or visualize complex data.
  • A passion for speculative design and exploring novel applications of emerging AI to envision future user experiences.
  • Comfort navigating ambiguity and a proven ability to thrive in a dynamic, fast-paced environment.

Target Base Salary Range: $72,700 USD - $145,400 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate must be in the Chicago office 2 times per week.

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About The Company

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

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