Desktop Engineer - L2
Job Description
- Deliver tailored post-sales software services to local accounts
- Respond to a range of queries
- Utilize proactive monitoring for issue prevention
- Maintain high customer satisfaction by addressing requirements and resolving issues promptly
- Troubleshoot IT infrastructure problems
- Adhere to standards
- Support operational plans
- Perform assigned tasks under supervision
Description
This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Welcome
You want to reshape the way the world works. So do we.
You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better.
A career at HP can help you build the tomorrow you want.
Let’s grow together.
Our founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work.
