Director of Product Management, Salesforce Internal Developer Experience

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

At Salesforce, we’re on a mission to deliver a frictionless, world-class development environment for over 12,000 internal engineers. As Director of Product, Internal Developer Experience, you will own the strategy, roadmap, and adoption of our internal developer platform and tooling. This role is a high-impact individual contributor position, you will define the paved path for development for our internal developer Hyperforce Platform at Salesforce, align cross-functional teams, and drive measurable improvements in developer productivity, safety, and developer satisfaction. You’ll work directly with engineering and executive leadership to ensure our developers have the best possible tools to innovate at scale.

The Person:

Your adeptness at articulating ideas means you can converse with executives just as fluently as you can with peers. As a hands-on product leader, your communication skills are matched only by your passion for innovation. Your innate drive pushes you to chart a path even when faced with uncertainty. If you thrive in environments where innovation meets execution and relish in the challenge of ambiguity, then you're the kind of individual we're looking for.

What We’re Looking For:

• 10+ years in Technical Product Management (or equivalent) with direct experience in developer platforms, internal tools, or DevOps products.
• 2+ years working with public cloud technologies (AWS, Azure, GCP) and cloud-based application architectures.
• Enterprise software experience, including understanding of scale, security, and non-functional requirements.
• Deep understanding of modern software development practices, CI/CD pipelines, version control, automated testing, and observability.
• Proven track record of delivering tools that developers adopt and love.
• Proven success in driving adoption of developer tooling through advocacy, training, and cultural change in organizations of thousands of engineers.
• Exceptional communication skills, able to distill complex technical concepts for both executives and engineers.
• Comfort with ambiguity and the ability to bring clarity and alignment across large organizations.
• Data-driven decision-making skills, with experience using analytics to guide product choices.
• BS or MS in Computer Science, Software Engineering, or a related discipline.

In This Position, You Will:

• Set the Vision: Define and evolve the strategic roadmap for Salesforce’s internal developer tools, platforms, and internal developer paved paths for Hyperforce.
• Voice of the Developer: Engage proactively with engineers, capturing feedback and ensuring alignment with product vision and company goals.
• Measure Impact: Establish and track KPIs such as deployment frequency, build success rate, time-to-merge, and developer satisfaction.
• Prioritize Investments: Balance developer needs, business goals, and technical constraints to deliver maximum impact.
• Drive Adoption: Craft and execute go-to-market and enablement strategies to achieve org-wide adoption.
• Identify Gaps: Spot friction in developer workflows and champion solutions to improve speed, quality, and reliability.
• Influence at Scale: Build consensus across senior engineering and security leaders, resolving conflicting tooling preferences to drive standardization.
• Champion the Product: Act as the face of developer experience internally via advisory boards, demos, and roadmap updates.
• Enable Developers: Ensure documentation, onboarding, and training materials empower developers to quickly and confidently use the platform.

Preferred Qualifications:

• Past experience as a software engineer or developer.
• Prior ownership of an internal developer platform or similar enterprise-scale tooling product.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.