Director, Professional Services

4 Months ago • 16 Years +

Job Summary

Job Description

Saviynt is seeking a Director of Professional Services to provide thought leadership and architect solutions for Identity Governance and Administration (IGA). The role involves consulting with customers, designing and deploying Saviynt Identity Governance solutions, and integrating them with critical applications. Responsibilities include technical oversight, training junior engineers, and resolving technical issues. The position also entails providing pre-sales technical support, creating proofs of concept, and ensuring high-quality product delivery within budget. A strong understanding of user lifecycle management, provisioning, auditing, access certification, and cloud security is essential.

Must have:

16+ years experience in Identity Management/Governance product design/deployment
Expertise in User Lifecycle Management, Provisioning, Auditing, Access Certification, SOD, Cloud Security
Direct customer interaction and management skills
Strong technical presentation and communication skills
Knowledge of Java/J2EE, SQL, Web Services (REST/SOAP), Directories
Strong consulting and advisory experience
Good problem-solving and analytical skills
Experience with RFP responses and proposals

Good to have:

Cybersecurity certifications (CISSP, CISA, CISM, CompTIA Security+, CEH)
Saviynt or equivalent IGA product certification

8 skills required

8 skills required for this role

Add these skills to join the top 1% applicants for this job

team-management

communication

problem-solving

internal-audit

budget-management

cloud-security

sql

java

Job Details

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.

WHAT YOU WILL BE DOING

Provide thought leadership to customers for IGA in general and Saviynt in specific
Provide industry wide best solution for the customer’s use cases meeting functional as well as non functional requirements
Provide consulting and advisory skills, capable of addressing customer expectations
Architect and deploy Saviynt Identity Governance solution to meet customer requirements
Design, deploy, implement, and integrate Saviynt with critical applications and infrastructure
Follow approved life cycle methodologies, create documentation for design and testing
Interact/coordinate with customers as required
Provide technical oversight and direction to mid-level and junior Engineers
Train and Groom top talent to be experts in Saviynt technology and IAM in general
Assist operations team as required, coordinate with the product engineering team to advocate for the new features in the product
Resolve technical issues through debugging, research, and investigation.
Technical pre-sales support for direct and partner sales teams
Provide technical expertise and real-life experience in creating solutions, designs, proof of concept, and implementation
Conduct research and use knowledge of competitive solutions to effectively address and dispel customer objections
Ensures delivery of high-quality product on time and within budget

WHAT YOU BRING

Bachelor’s/equivalent in Engineering
16+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products
Thorough domain knowledge on User Lifecycle Management, Provisioning and Reconciliation, Auditing, Reporting, and user activity Monitoring, Access Certification, SOD, Cloud Security
Direct customer interaction and management skills
Strong technical presentation and communication skills, both verbal and written
Knowledge of Java/J2EE, SQL, Web Services (REST/SOAP), Directories, etc.
Strong consulting and advisory experience
Good problem solving and analytical skills
Experience with RFP responses and proposals

Good To Have: