Manage staff of IT professionals including software architects and developers. Oversee the development and maintenance of software products. Ensure seamless operations and timely delivery of features. Manage a diverse team, engage with stakeholders, and drive performance and operational excellence. Ensure team has clear understanding of project goals and context. Collaborate with customer support, product teams, and senior leadership to align technology initiatives with business objectives. Communicate effectively with stakeholders to manage expectations and deliver updates. Oversee the planning, execution, and delivery of information technology projects. Ensure projects are completed on time, within scope, and within budget. Implement best practices for project management and agile methodologies. Set performance goals and conduct regular performance reviews. Identify and address skill gaps through training and development programs. Ensure the reliability, scalability, and performance of the technology infrastructure. Implement and monitor operational metrics to drive continuous improvement. Manage incident response and problem resolution processes. Make presentations to technical and non-technical audiences, including executives. Technical environment: Java, Cassandra, Postgres, Elasticsearch, Kubernetes, Redis; Secure APIs, SaaS, PaaS, Cloud; Archimate, TOGAF; Spring; SQL, NoSQL Databases; AWS, DevOps, SAFe Agile; distributed systems principles and evolving trends (Secure APIs, SaaS, PaaS, Cloud).
flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
The U.S. base salary range for this position is $202,779/yr. - $222, 560/yr annually. Regular, fulltime non-sales positions may be eligible to participate in the annual bonus plan. Certain positions may also be eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
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