Document Imaging Supervisor (Temporary)

undefined ago • 2-3 Years • $66,100 PA - $82,600 PA

Job Summary

Job Description

The Imaging Operations Supervisor for Iron Mountain’s Digital Solutions team oversees daily operations of the Imaging Center, transforming physical documents into digital assets and extracting data to enhance customer business processes. This temporary role guides clients through their digital transformation journey, ensuring project timelines and quality. The supervisor leads, mentors, and cross-trains a team of 15-30 employees, resolves customer issues, and assists with invoicing.
Must have:
  • Provide daily direction to employees to accomplish projects.
  • Manage project timelines, quality and outcome of Customers orders.
  • Lead, mentor, cross train and provide accountable standards and measures to department employees.
  • Research and resolve customer issues, modify work procedures as needed to meet customer demand.
  • Ability to assist in the invoicing process.

Job Details

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Are you ready to help us move mountains?

The Imaging Operations Supervisor for Iron Mountain’s Digital Solutions team is tasked with overseeing the daily operations of the Imaging Center, where physical documents are transformed into digital assets, and data is extracted from digital content to enhance customer business processes. This role plays a pivotal part in guiding clients through their digital transformation journey.

What We Offer

  • Temporary position

Key Responsibilities

  • Provide daily direction to employees in order to accomplish projects.
  • Manage project timelines, quality and outcome of Customers orders.
  • Lead, mentor, cross train and provide accountable standards and measures to the department employees.
  • Research and resolve customer issues, modify work procedures as needed to meet customer demand.
  • Ability to assist in the invoicing process.

Requirements

  • 2-3 years of supervisory experience in a production environment for a team of 15-30 employees in a similar field
  • Strong team training and leadership skills
  • Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills.
  • Ability to assist in the invoicing process.
  • Strong project management experience in a high volume production environment.
  • This position requires effective communication, internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication.

Join us at the Mountain where culture and values are practiced and respected every day.

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About The Company

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

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