About Prepared

911 is the backbone of American public safety…but, for too long, the professionals that dedicate their lives to answering our calls have been let down by the technology that serves them. Our mission is to change that. 

We aim to ensure that every emergency receives a perfect response; a bold vision requires bold action from our team, working hand-in-hand with the professionals we serve. 

Since the public launch of our first public safety product in the fall of 2021, our technology has helped streamline millions of 911 calls in communities around the country. We’ve revolutionized what’s possible in emergency response by applying cutting-edge AI to the most critical challenges facing first responders. Our partners span 49 states and collectively protect more than 90 million people.

Backed by more than $130 million in funding led from investors like General Catalyst, Andreessen Horowitz, and First Round Capital, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

At Prepared, you’re not simply part of a team — you’re a key force in a mission that truly matters. Your contributions here will shape the future of emergency services, playing a vital role in creating a safer, more connected world.

As an Engineering Manager, you will lead a team to deliver scalable, high-impact technology solutions that align with our strategic goals. You will create an environment where innovation thrives, processes are efficient, and engineering excellence is the norm.

Key Responsibilities:

• Team Leadership: Recruit, mentor, and manage a team of engineers. Foster growth and cultivate a culture of ownership, accountability, and innovation.

• Operational Focus: Establish processes to ensure consistent, high-quality code delivery. Drive efficiency and reliability in our systems and applications.

• Cross-Functional Collaboration: Partner with Product, Design, and other teams to align technical execution with business objectives. Translate complex technical concepts for non-technical stakeholders.

• Technical Oversight: Guide the team through architectural decisions, balancing trade-offs between scalability, speed, and cost. Provide hands-on technical support as needed.

• Technical Contributions: Actively participate in hands-on development, especially in backend systems, while guiding the team with technical expertise.

• Code Reviews and Mentorship: Conduct thorough code reviews to maintain high-quality standards while mentoring team members in best practices.

• System Design: Lead the design and architecture of scalable backend systems and APIs, ensuring alignment with business objectives.

• Continuous Improvement: Identify and implement best practices, tools, and processes to drive technical excellence and team productivity.

What makes you a great fit:

• 5+ years of software engineering experience, including 2+ years in a leadership or managerial role.

• Excel at motivating teams, fostering growth, and building a sense of shared purpose as a people-centric leader.

• Demonstrate a proven ability to manage engineering teams and deliver complex projects in high-growth environments.

• Proven ability to balance leadership and technical contributions, excelling in roles requiring both hands-on coding and team management.

• Possess proficiency in modern tech stacks, with experience in or willingness to learn React, Ruby on Rails, and Golang

• Proficiency with cloud infrastructure, such as AWS, Kubernetes, and Terraform.

• Collaborate effectively with cross-functional stakeholders to align technical and business goals.

Pay Transparency

The base pay for this role is $220,000-$230,000 per year + company equity. You are also eligible for employee benefits, participation in Prepared’s unlimited vacation program.

Benefits

🌎 Remote-First Culture
🩺 Medical, Dental, and Vision Benefits
💸 401k + Free Financial Advisors with Betterment
📱Monthly Cell Phone Stipend
🏖️ Unlimited Time Off + 15 Observed Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🚨 Visit a PSAP (911 Center)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite
🔮 AI Tools like ChatGPT + NotionAI
🏠 $500 Work from Home Budget

Want to learn more about Prepared? Check out the links below.

• General Catalyst | Our Investment in Prepared: Bringing AI to the Frontlines of Public Safety

• Anoka County 911 center testing AI to screen nonemergency calls, ease workload

• NBC Today Show | 911 callers can now share video of emergencies with dispatchers

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.